Welcome to Quest Management Pack for Oracle-Operations Manager 2005 Edition

Quest Management Pack for Oracle-Operations Manager 2005 Edition monitors the performance and availability of Oracle databases in Windows, UNIX, and Linux operating systems. By detecting, alerting, and automatically responding to critical events and performance indicators, this management pack identifies possible Oracle database(s) service outages. Using extensive embedded expertise, Quest Management Pack for Oracle allows you to proactively manage Oracle databases and avoid costly service outages. Ensuring that your Oracle databases are available and working correctly requires that database professionals highlight performance, health, and availability conditions that indicate end user satisfaction. Quest Management Pack for Oracle goes a step further by assisting you with a level of customer responsiveness that increases the overall availability and performance of your Oracle databases, reducing the resolution time of issues identified.

New in This Release

Monitoring multiple hosts from a single agent:

Quest Management Pack for Oracle is now capable of monitoring multiple Oracle hosts from a single monitoring agent.

Agent-based and Agentless Monitoring:

The monitoring agent can now be configured to monitor remote Oracle hosts in addition to Oracle installations on the local host. Remote monitoring requires no footprint (no installed or running applications) on the host being monitored. Monitoring local Oracle installations requires less processing overall, while monitoring remotely offloads most of the processing required to a separate host. The data and views generated by Quest Management Pack for Oracle is functionally equivalent for both kinds of monitoring in this product.

Extensive platform support (Windows, UNIX, and Linux):

Windows 2003 Server, Microsoft Windows 2000 Server, XP, and Vista
Red Hat EL 3.0, 4.0, 5.0 AS/ES (32 & 64 bit)
SuSE SLES-9, 9.1, 10 (32 & 64 bit)
IBM AIX 5L Versions 5.2, 5.3 & 6.1
Hewlett Packard HP-UX 11i v1 through v3 (PA-RISC)
Sun Solaris 8, 9 & 10 (SPARC, x86 & x86_64)

Troubleshooting enhancements:

WMIQ - simplifies executing WMI queries from the console.
CollectorStatus - provides a live view at the status of the data collection by the agent.

Configuration import:

Configuration files from both 1.0 and 1.1 can be imported into an existing agent. This simplifies the moving of monitoring agents from one machine to another, and upgrading from previous installations of Quest Management Pack for Oracle.

Known Issues

There are no known issues for this release of Quest Management Pack for Oracle-Operations Manager 2005 Edition.

System Requirements

Before installing Quest Management Pack for Oracle, ensure that your system meets the following minimum hardware and software requirements:

Monitoring Agent

Hard Disk Space	60 MB of disk space for installation
Operating Systems	Windows 2003 Server, Microsoft Windows 2000 Server, XP, and Vista
Software Dependencies	Oracle Client Library Microsoft .NET Framework 1.1 (2.0 for 64 bit agent)

Monitored Host

Operating Systems	Windows 2003 Server, Microsoft Windows 2000 Server, XP, and Vista Red Hat EL 3.0, 4.0, 5.0 AS/ES (32 & 64 bit) SuSE SLES-9, 9.1, 10 (32 & 64 bit) IBM AIX 5L Versions 5.2, 5.3 & 6.1 Hewlett Packard HP-UX 11i v1 through v3 (PA-RISC) Sun Solaris 8, 9 & 10 (SPARC, x86 & x86_64)
Supported Databases	Oracle 10g Release 2 (10.2.x) Oracle 10g Oracle 9.1 Release 2 (9.2.x)

Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

Getting Started

Contents of the Release Package

The Quest Management Pack for Oracle-Operations Manager 2005 Edition release package contains the following:

Quest Management Pack for Oracle-Operations Manager 2005 Edition version 1.1.
Release notes.
Licenses agreement.
Quest Management Pack for Oracle-Operations Manager 2005 Edition User Guide.

Installation Instructions

Please refer to the Quest Management Pack for Oracle-Operations Manager 2005 Edition User Guide for installation instructions.

For More Information

Contacting Quest Software:

Email	info@quest.com
Mail	Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA
Web	http://www.quest.com

Refer to our Web site for regional and international office information.

Contacting Quest Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract. Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com.

From SupportLink, you can do the following:

Quickly find thousands of solutions (Knowledgebase articles/documents).
Download patches and upgrades.
Seek help from a Support engineer.
Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf.

This document contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.

Quest, Quest Software, the Quest Software logo, Aelita, AppAssure, Benchmark Factory, Big Brother, DataFactory, DeployDirector, ERDisk, Fastlane, Final, Foglight, Funnel Web, I/Watch, Imceda, InLook, IntelliProfile, Internet Weather Report, InTrust, IT Dad, JClass, Jint, JProbe, Knowledge Xpert, LeccoTech, LiteSpeed, LiveReorg, Matrix Insight, Matrix.Net, MIQ, NBSpool, NetBase, Npulse, PerformaSure, PL/Vision, Quest Central, RAPS, SharePlex, Sitraka, SmartAlarm, Speed Change Manager, Speed Coefficient, Spotlight, SQL Firewall, SQL Impact, SQL LiteSpeed, SQL Navigator, SQLab, SQLGuardian, SQLProtector, SQL Watch, Stat, Stat!, StealthCollect, Tag and Follow, Toad, T.O.A.D., Vintela, Virtual DBA, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.

If you have any questions regarding your potential use of this material, contact:

Quest Software World Headquarters
LEGAL Dept
5 Polaris Way
Aliso Viejo, CA 92656
Email: legal@quest.com

Disclaimer

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.