Quest® MessageStats™ Report Pack for Office Communications Server (OCS)
Version 1.0 (build 111)
Release Notes
February 2008
Welcome to Quest MessageStats Report Pack for Office Communications Server (OCS) 1.0
The MessageStats Report Pack for OCS extends MessageStats by adding the ability to gather usage data from Microsoft Office Communications Server deployments.
The MessageStats Report Pack for OCS is configured by adding new nodes to the MessageStats Console. Gathering is performed using new gathering components added to the MessageStats gathering components library. Reporting is performed using new nodes added to MessageStats Report. Data is stored to new tables added to the MessageStats database.
This is the initial release of the Quest MessageStats Report Pack for OCS and includes the following report categories:
The following is a list of issues known to exist at the time of MessageStats Report Pack for OCS release.
|
Feature |
Known Issue |
Change Request |
| MessageStats Console | If you are using MessageStats 6.1.0, the Sources folder may not appear under Tasks in the navigation tree. If this occurs, upgrade to MessageStats 6.1.1. | TF# 33917 |
| Database |
If collations do not match, every task fails with the error message “Cannot resolve the collation conflict between <COLLATION ONE> and
<COLLATION TWO> in the like operation." Workaround: The MessageStats database must have the same collation as the OCS archiving databases against which you are gathering. |
TF# 35700 |
| Tasks | If you run the VoIP Gathering Task and receive the following error message: "Violation of PRIMARY KEY constraint 'PK_T_OCS_GatheringDateTimes'. Cannot insert duplicate key in object 'dbo.T_OCS_GatheringDateTimes'", then rerun the task. | TF# 35566 |
| OCS Pool | If you do not specify the FQDN when connecting to an OCS pool or OCS Standard Edition Server, you will encounter gathering errors. You must specify the FQDN when connecting to an OCS pool or OCS Standard Edition Server. | TF# 37823 |
| OCS Voice Properties | The OCS Voice Properties will not be cleared when using the Clear Database function. | TF# 37825 |
| If you do not configure Voice Property page in MessageStats console, you will see incorrect data in the Enterprise Voice reports. | TF# 37835 |
Before installing MessageStats Report Pack for OCS, ensure your system meets the following minimum hardware and software requirements:
| Platform | Pentium 4, running at a minimum speed of 2.4 GHz |
| Memory | 2GB |
| Hard Disk Space | 20 MB of free disk space to install the application |
| Operating System | Windows Server 2003 Service Pack 1 or Windows Server 2003 R2 |
| Database | One of the following:
SQL Server 2005 Express is used for evaluation or testing purposes only. SQL Server 2000 or SQL Server 2005 is recommended for production environments. |
| Additional Software |
|
| Other | Archiving and CDR Server Roles |
This section contains information about installing and operating this product in
non-English configurations, such as those needed by customers outside of North
America. This section does not replace the materials about supported platforms
and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this
release, all product components should be configured to use the same or
compatible character encodings and should be installed to use the same locale
and regional options. This release is targeted to support operations in the
following regions: North America, Western Europe and Latin America, Central and
Eastern Europe, Japan.
The MessageStats Report Pack for OCS 1.0 release package contains the following products:
Refer to Quest MessageStats Report Pack for Office Communications Server User Guide 1.0 for installation instructions.
Get the latest product information, find helpful resources, test the product betas, and join a discussion with the MessageStats team and other community members. Join the MessageStats community at http://messagestats.inside.quest.com.
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