Quest® MessageStats Report Pack for Outlook Web Access
Version 1.1.0 (build 293)
Release Notes
July 2008
Welcome to MessageStats Report Pack for Outlook Web Access
Resolved Issues and Enhancements
Microsoft Outlook Web Access (OWA) provides remote access to emails that are stored in a Microsoft Exchange server through a web browser.
The MessageStats Report Pack for OWA provides OWA-specific reports that are integrated into the core MessageStats reports interface. The report pack allows you to gather information about OWA logon information in large-scale Exchange organizations.
The core MessageStats database is extended to include OWA information that has been gathered. The installer also installs the Report Pack Task Processor and the OWA reports.
This section describes the new features that can be found in the MessageStats Report Pack for OWA release 1.1.0:
Can Gather OWA and Windows Mobile information
Simultaneously
You can now gather OWA statistics and Windows Mobile
statistics simultaneously. Data for both report packs is captured with a
single gathering of the IIS log file that contains the data for both
Exchange clients. The previous OWA report pack version (1.0.0) required an
independent gathering for the IIS log file separate from the Windows Mobile
report pack gathering.
Reports on Unsuccessful Logons for Each
Category
The report pack can now report on unsuccessful logons for
each aggregate category. The previous version (1.0.0) only reported on
unsuccessful logons by OWA server. The new version reports on unsuccessful
logons by Logon Account, Mailbox, Source IP, OWA Server, Site/Administrative
Group, Routing Group, Department, Virtual Directory/Web Site and Internet
Browser/Version.
The following is a list of issues addressed and enhancements implemented in this release of the MessageStats Report Pack for OWA:
|
Feature |
Resolved Issue |
Defect ID |
|
Console
|
Error occurs when clicking on the OWA Report Pack property page Refresh button if the IIS server has RSA installed on it. |
TFS#40926 |
|
Gathering |
ActiveSync connections are counted as OWA logons. |
TFS#39415 |
|
OWA logons are twice as high as they are supposed to be if a gathering is performed a second time on the same day. |
TFS#48418 |
|
| When re-gathering data from a server configured with hourly log files, only the data in the last file of the day is captured. | TFS#48420 | |
| If the cs(Cookie) field is enabled in the middle of the day, the OWA report pack fails to gather the log file. | TFS#48430 | |
| OWA report pack may not be able to detect OWA logons if authentication is done by an ISA server. | TFS#48435 | |
| No warning is given if the cs-method field is missing from the IIS log file. | TFS#48436 | |
|
Reports |
Most Recent filter does not work if MessageStats gathering is performed after an OWA gathering. |
TFS#48419 |
|
The top logons in the Usage by NT Account report do not match the top logons in the Usage by Mailbox report. |
TFS#48427 |
|
| The graph and table in the Usage by NT Account report do not match. | TFS#49237 | |
| The graph and table in the Usage by Mailbox report do not match. | TFS#49239 | |
| The graph and table in the Usage by Source IP report do not match. | TFS#49240 | |
| The Usage by Virtual Directory/Web Site report is not identifying the correct virtual directory when logging onto an Exchange 2007 mailbox. | TFS#49308 |
The following is a list of issues known to exist at the time of MessageStats Report Pack for OWA release:
|
Feature |
Known Issue |
Defect ID |
|
General
|
||
| When upgrading from version 1.0.0, you must recreate any gathering tasks using the new IIS Log Files task template. | ||
|
If you uninstall the Report Pack for OWA on a MessageStats system that has the
Report Pack for Windows Mobile installed, the IIS Log Files gathering will fail
until it is manually refreshed. To manually refresh the gathering, do the
following steps:
1. Right-click the task and select Properties. 2. Click Next until you are at the last page of the wizard. 3. Click Finish to resave the task properties. |
Before installing MessageStats Report Pack for OWA, ensure your system meets the following minimum hardware and software requirements:
| Platform | Pentium 4, running at a minimum speed of 2.4 GHz |
| Memory | 2 GB |
| Hard Disk Space | 20 MB of free disk space to install the application |
| Operating System | Windows Server 2003 Service Pack 1 or Windows Server 2003 R2 |
| Database | One of the following:
Note: SQL Server 2005 Express is used for evaluation or testing purposes only. SQL Server 2000 or SQL Server 2005 is recommended for production environments. |
| Additional Software |
|
| Other |
|
This section contains information about installing and operating this product in
non-English configurations, such as those needed by customers outside of North
America. This section does not replace the materials about supported platforms
and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this
release, all product components should be configured to use the same or
compatible character encodings and should be installed to use the same locale
and regional options. This release is targeted to support operations in the
following regions: North America, Western Europe and Latin America, Central and
Eastern Europe, Japan.
The MessageStats Report Pack for OWA 1.0.0 release package contains the following products:
Refer to Quest MessageStats Report Pack for OWA User Guide for installation instructions.
| info@quest.com | |
| Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA |
|
| Web |
Refer to our Web site for regional and international office information.
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self-service. Visit SupportLink at
http://support.quest.com.
From SupportLink, you can do the following:
View the Global Support Guide for a detailed explanation of support programs,
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The guide is available at:
http://support.quest.com/pdfs/Global Support Guide.pdf.
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