Quest MessageStats Report Pack for Sendmail and Postfix Release Notes

Quest® MessageStats Report Pack for Sendmail and Postfix
Version 1.1.0 (Build 83)

Release Notes

November 2007

Contents

Welcome to the Quest MessageStats Report Pack for Sendmail and Postfix
New in This Release
Resolved Issues and Enhancements
Supported Software
Known Issues
System Requirements
Global Operations
Getting Started
For More Information

Welcome to the Quest MessageStats Report Pack for Sendmail and Postfix

The Quest MessageStats Report Pack for Sendmail and Postfix version 1.1.0 is an add-on to Quest MessageStats and provides reporting on Sendmail and Postfix servers in your organization.

New in This Release

Quest MessageStats Report Pack for Sendmail and Postfix 1.1.0 extends the capabilities of the 1.0.0 release by offering support for non-standard process names in the Syslog Mail log file.

The initial release of the report pack was restricted to support for the standard Sendmail and Postfix process names, for example "sendmail" or "postfix/smtpd". Version 1.1.0 adds support for alternate process names with the addition of a "Process Aliases" property page. This property page allows administrators to provide a list of process name aliases, thus permitting the report pack gathering module to include log entries containing non-standard process names.

Resolved Issues and Enhancements

The following is a list of issues addressed and enhancements implemented in this release of Quest MessageStats Report Pack for Sendmail and Postfix:

CR0207649	Several of the help topic links in the console are broken.
CR0211675	Add support for custom process names in the log file.
CR0212265	Unable to apply the report pack license if the QMS database is installed on a named instance of SQL Server.
CR0215301	Bounce messages generated by Sendmail are not being counted as sent messages.
CR0222155	Unable to add a Sendmail server if the server's SMTP greeting has been customized.

Supported Software

The MessageStats Report Pack for Sendmail and Postfix has been tested with, and supports the following Sendmail and Postfix versions:

Sendmail Version 8.9.0
Sendmail Version 8.13.6
Postfix Version 2.2.9
Postfix Version 2.3.4

Known Issues

The following is a list of issues known to exist at the time of the Quest MessageStats Report Pack for Sendmail and Postfix 1.1.0 release:

The Report Pack is dependent upon Quest MessageStats version 6.1.0 or greater.
If you are using SQL Replication, the Quest MessageStats Report Pack for Sendmail and Postfix will not get replicated.

System Requirements

Before installing Quest MessageStats Report Pack for Sendmail and Postfix , ensure your system meets the following minimum hardware and software requirements:

Note: You must ensure that you meet all the system requirements for Quest MessageStats before installing this report pack. For more information see the Quest MessageStats Release Notes.

Platform	Pentium 4, running at a minimum speed of 1 GHz Monitor supporting a resolution of 1024 x 768 pixels. Pointing device. You must have a pointing device installed on your PC to access all Quest MessageStats Report Pack for Sendmail and Postfix features.
Memory	Minimum of 1 GB
Hard Disk Space	100 MB. Database files extracted from a backup require additional storage space depending on the size of the database. Note: Sufficient space must be available for the sendmail log cache, application logs, and task documents. The size of this cache depends on the number of servers, the number of sendmail logs on each server, and the size of each log. The space should exist on a local disk drive rather than a network drive.
Operating System	Microsoft® Windows Server 2003.
Additional Software	Quest MessageStats 6.1.0

Global Operations

The Quest MessageStats Report Pack for Sendmail and Postfix supports running on Windows Servers installed in any language as well as gathering from UNIX servers installed in any language.

The Quest MessageStats Report Pack for Sendmail and Postfix is not currently localized into languages other than English.

Getting Started

Contents of the Release Package

The Quest MessageStats Report Pack for Sendmail and Postfix distribution CD contains the following products:

Quest MessageStats Report Pack for Sendmail and Postfix version 1.1.0
Adobe® Acrobat Reader 7.0

Installation Instructions

How to install the product from this CD:

Ensure that your computer meets the system requirements.
To install the Quest MessageStats Report Pack for Sendmail and Postfix , unzip the distribution and click on the Quest MessageStats Reportpack for Sendmail and Postfix.exe.

Before you start the installation, it is recommended that you close all the previously opened applications.

For More Information

Other Document Sources

The complete Quest MessageStats Report Pack for Sendmail and Postfix documentation suite includes the following:

User Guide, which includes in-depth reference information.
Online Help, which provides context-sensitive help when working with the application.
Reports Online Help, which provides webhelp and reference material when working with the application.

You can display the online help by selecting an option from the Help menu or by pressing F1.

Contacting Quest Software:

Email	info@quest.com
Mail:	Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA
Web site:	www.quest.com

Refer to our Web site for regional and international office information.

Contacting Quest Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract. Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com.

From SupportLink, you can do the following:

Quickly find thousands of solutions (Knowledgebase articles/documents).
Download patches and upgrades.
Seek help from a Support engineer.
Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf.

Disclaimer

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.