Quest® Site Administrator for SharePoint

Version 2.1.4

Release Notes

August 14, 2008

 


Contents

Welcome to Site Administrator for SharePoint

New in this Release

Resolved Issues

Known Issues

Upgrade and Compatibility

System Requirements

Global Operations

Getting Started

For More Information

 


Welcome to Site Administrator for SharePoint

Quest Site Administrator for SharePoint is an innovative management and reporting solution for Microsoft SharePoint. Using its integrated one-tool approach you will easily discover SharePoint installations; maintain SharePoint resources throughout your organization; enforce server and site settings with policies; and get quick insights into server health and performance, as well as storage and user activity trends.

 


New in This Release

New features in Site Administrator for SharePoint 2.1.1:

New features in Site Administrator for SharePoint 2.1:

 


Resolved Issues

The following is a list of issues addressed and enhancements implemented in this release of Quest® Site Administrator for SharePoint.

Feature

Enhancement

Change Request

SharePoint Server Discovery

The issue with load-balanced URLs incorrect identification has been resolved.

CR#00000

Data Gathering Now only the datagathering errors are displayed in the user interface during data gathering process. CR#52903
Data Gathering Site Administrator allows the user to modify the email or STMP settings for the data gathering completion notification or to cancel the notification. CR #51717

Known Issues

The following is a list of issues known to exist at the time of this release of Quest® Site Administrator for SharePoint.

Feature

Known Issue

Change Request

General

 

If both SharePoint 2003 and SharePoint 2007 are installed on the same computer, Site Administrator discovers only the SharePoint 2007 installation.

CR#39170

Quest Site Administrator for SharePoint setup fails, if the installation path contains an acute accent character (`).

CR#18377

The Workspace Page list shortcut doesn't work for Multipage Meeting Workspace sites.

CR#41598

If you are working with Microsoft SharePoint 2007 and your farm consists of several front-end servers, you may experience the following issue: after you create a document library or a list of any type you are taken back to the New page instead of the newly created page. In this case the new item will be created, and you only need to refresh the Site Administrator console tree to view the new item. CR#21526
If Site Administrator database is locked during Site Administrator upgrade, the upgrade will be reported as successful, but the product will not work. CR#24476
If you open home page of a SharePoint 2007 site in the Site Administrator Management Console, an Internet Explorer Script Error may be displayed. CR#19024
The installation wizard may display incorrect information about free space on mounted disks. CR#16081
If you install Site Administrator to a database whose name contains an asterisk (*), the setup will finish with an error. To resolve the issue, create a database with a different name and start the setup again. CR#18417, CR#16226, CR#16408
If you specify computer running unsupported Embedded Edition of Microsoft SQL Server as a database server during Site Administrator setup, no warnings are issued, but installation is later terminated. CR#33286
Site Administrator for SharePoint does not work with case-sensitive instances of Microsoft SQL Server. CR#178028
If you are using scalable hosting mode, Site Administrator for SharePoint may not be able to browse contents of the Site Content node. CR#00000
If you rename a computer that has Site Administrator for SharePoint installed, you should reinstall the product on that computer. CR#153789
Only one instance of the Site Administrator for SharePoint snap-in can be run simultaneously on a computer. CR#146058
The Back and Next buttons may not work as expected in the console. CR#157350, CR#157351
You cannot gather data from servers running both Microsoft SharePoint 2003 and 2007. CR#19624
If you configure report data gathering to run under a specific account and then configure it to run under the default account (that is, select the Use default credentials check box in the Report Data Gathering Wizard), these changes will not be saved in the scheduled task. To resolve the issue, complete the Report Data Gathering Wizard again without changing any settings. CR#31679
If you right-click a site node prior to selecting it, the site home page will be displayed in right pane irrespective of the item you selected from the shortcut menu.

Note: This issue is only applicable if you are using Site Administrator Management Console on computers running Microsoft Windows XP.

CR#19567
If you cancel the installation wizard during the upgrade process, the scheduled Data Gathering Task may be lost. CR#24952
If you try uninstalling policy agents from the Site Administrator console, you get an error message. To remove the agents, use the Add/Remove Programs dialog on the local computer. CR#33341
If you specify name of a computer running Microsoft SQL Reporting Services on Microsoft Windows XP in the Reporting Configuration Wizard, you may get an Invalid namespace error. To resolve the issue, specify URL of the Report server instead of computer name. CR#33875
You cannot manage and gather report data from servers discovered by hostheaders. To workaround the issue, log on to the SharePoint server and take the steps described in the Microsoft article available at http://support.microsoft.com/kb/281308.

CR#19516

To remove Quest Site Administrator, you should remove both Quest Site Administrator and Policy Manager using the Add/Remove Programs dialog. CR#00000
When logging to Site Administrator, My Site is displayed in the Site Administrator console along with the personal sites of different users. The content of My Site coincides with that of the personal site of the user currently logged on. CR#00000

SharePoint Server Discovery

SharePoint virtual servers that use basic authentication in IIS are not supported in this release.

CR#157318

If a virtual server contains several site collections using different SQL servers, and you do not have access permissions to at least one of these SQL Server, such virtual server will be considered unmanaged. CR#33560
There is an error when showing Workspace Pages List. CR#41598
Front-end servers created with the Extend Web Application to Another IIS site option in SharePoint Central Administration are always considered to be unmanaged. CR#00000
Web Applications based on IIS sites with SSL enabled and host header specified for unsecured access are always considered to be unmanaged. CR#24666
Web Applications based on IIS sites where SSL enabled with host header are always considered to be unmanaged. CR#24675
Virtual Servers without site collections are always considered to be unmanaged. CR#20372
If more than one virtual server is installed on a computer and not all the information might have been received from these virtual servers during the discovery, these servers will be displayed with the same name under the Unmanaged Servers node. CR#172033
If anonymous access is enabled for a SharePoint virtual server in IIS, its web sites will not be displayed under the server in the console tree. CR#164839
The discovery process may not stop immediately after you click the Stop button. CR#172045
If you are rediscovering an unmanaged SharePoint server having all necessary permissions, and the domain information for the server is displayed as N/A, the server will be added to the list of managed SharePoint servers, but you will not be able to set up data gathering on the server. To workaround the issue, remove the server both from the Managed and Unmanaged lists and try discovering the server again.
Note: This issue is applicable only to the individual computer scan.
CR#18825
If you specify NLB name of the server for the Individual computer scan, the server will always be displayed as unmanaged. To workaround the issue, use NetBIOS name instead. CR#21472
Discovery of SharePoint servers does not work if you disable NetBIOS.

CR#16616, CR#17260

Reports

 If you type I18N characters or full-width digits in the filter fields, you will get an empty report. CR#00000
The Traffic usage and User response time reports will not be available for virtual servers whose IIS logging file format is not W3C Extended Log File Format.

CR#148120

In the Used disk space trend and Storage space distribution reports, site storage space and System data information may be calculated incorrectly. CR#24903
CR#24907
In the Days until critical capacity report, an exaggerated amount of free disk space may be displayed. CR#24904
If you enter account name for the Permission Report in the DNS format, you will get an error message and the report will not be displayed. CR#21534
The account you assign to run the data gathering task should have Read and Read and Execute rights on the scheduled task that invokes the job. The scheduled task is named SPM-Report Data Gathering Task.

CR#163046

If you gather data from a computer where a firewall restricts access to WMI, or where a firewall restricts access to WMI on the computer where the product is installed, the product may gather incomplete data. You will be able to view the reports, but some information may not be available. To resolve this issue, configure your firewall to allow access to WMI. To configure Windows Firewall, take the steps described in the Microsoft article available at http://support.microsoft.com/kb/875605. CR#159468
Reports in the Report Pack may not work if your reporting database is hosted on a remote SQL server. The reason is the use of Integrated Windows authentication in the data source of the report pack by default. For more information, see http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rsuiref/htm/f1_rsc_manager_v1_5sv6.asp CR#167694
If SSL is enabled on a virtual server, reports from the Usage Analysis folder may not be displayed correctly for that server. CR#161222
If you change the name of a Web site extended with SharePoint services in IIS Manager, some user activity information might not be collected from the corresponding virtual server. CR#153752
If you change the Web site identification settings of a virtual server through IIS Manager, the links in the reports may not be correct. CR#154195
When you collect report data from a virtual SharePoint server on several front-end servers, the result of data gathering might be displayed as Success in the Last result column of the Reporting tab, even if one of the front-end servers could not be processed. CR#174099
When you restore a SharePoint server to a new location, previous URL of site collections will be displayed in the reports. CR#182100
The Effective Permission report does not display permissions acquired by the user through local group membership. CR#21242

If Site Administrator uses local Microsoft SQL Server 2005 Express and remote Microsoft SQL Reporting Services 2005 (Express Edition), all reports will be unavailable.

CR#18615

Custom Report Wizard fails if Site Administrator for SharePoint repository is on SQL Express. To avoid this problem, use SQL 2005 Standard or Enterprise edition. CR#42945
When clicking to show the Custom Report Wizard menu item, the console is inactive if data gathering has not been completed. Wait until it is completed and click again. CR#42946
Custom Reports and Microsoft SRS Report Builder Model are not supported for Reporting Services in SharePoint integration mode. CR#42960
The Top Search Phrases reports are available only for portal sites. CR#204704
When opening the report created with Site Administrator Custom Report Wizard in the Report Builder, the Prompt box will be clear. CR # 45240
The export of reports containing nested tables (e.g. Site Group Membership reports) to Microsoft Excel is not supported. For more information, please refer to http://msdn2.microsoft.com/en-us/library/ms155976.aspx CR#00000

Policies

The Alert list for the site lists and Alert list for the site libraries policy settings are not applied if accounts are not explicitly added to the list of site users or if their e-mail addresses are not specified. CR#166633
Most of the Site Collection Use Confirmation and Auto-Deletion policies are not applied to the newly created Microsoft SharePoint 2007 web applications. To resolve the issue, follow these steps:
  1. Open the Central Administration page.
  2. Go to Operations | Global Configuration | Timer Job Definitions.
  3. Click the Dead Site Delete job.
  4. On the Edit Timer Job page, click the Enable button.
CR#24474
In Microsoft SharePoint 2007, the Maximum version age and Maximum item age policies are not applied to default and hidden lists and document libraries. Lists and document libraries created by users are processed as intended. CR#24986
If you apply the Site lock status and Lock reason policy settings to a site collection and the status of the first setting is No access, no other settings will be applied. CR#160080
The Site group permissions policy setting can be applied only for an existing group. CR#163342
If you are not a member of the Local Administrators group on the local computer and do not have administrators rights on the SQL Server, you can install the Policy Agent, but the policies cannot be applied to the servers. CR#180453
If you want to apply the block inherited policies option, select the Block inherited polices check box in the Policy Links tab, then right-click the server node and select Refresh from the shortcut menu. CR#183217
If you add a link to the subsite of the virtual server, one of the links from the Inheritance field will disappear. To resolve the issue, go to this virtual server node, right-click it and select Refresh from the shortcut menu. CR#183349
Alert type for the Alert list for site lists and Alert list for site libraries settings is always displayed as All. However, the policy works exactly as you specified in the policy setting. CR#21445
If you specify account name for the Restricted Site Groups policy in any format, other than the Domain\Username format, the account name will not be resolved.

CR#18381

Site Administrator Policy Manager ignores the Document Library Versioning Settings option enabled on SharePoint 2007. CR#00000
Entering a policy name containing non-alphanumeric characters will cause an error message to appear. CR#00000
The following permissions in Site group permission policy setting might not be managed in SharePoint 2007: View Application Pages within List Permission and Create Groups, Use Self-Service Site Creation, Open within Site Permission. CR#50033

 


Upgrade and Compatibility

This version of Site Administrator for SharePoint supports upgrade from versions 1.5 and higher.

The upgrade scenario is divided in the following steps:

1.        Uninstall all policy agents.

2.        Install the new Site Administrator console using the existing configuration database.
To upgrade from the previous version of Site Administrator console, you should simply run the setup. If the setup detects a previous version of the product, the upgrade wizard will start. During the upgrade you will not be prompted to specify any settings.

Note: The IIS warning of the Install Wizard with the empty requirements list can be ignored.

3.        Install the policy agents to the virtual servers.

 

After the upgrade, all discovered virtual servers, report data, and policy links will be preserved. However, you should do the following:

1.         When upgrading from version 1.5, 1.6, 1.7 of Site Administrator for SharePoint, rediscover all the servers. During the rediscovery process the data for the Web Farm report will be collected.

2.         Run Data gathering after the rediscovery is completed to collect the data for the other reports.

Note: The data gathering may take longer than usual because it refills data for all content databases.

3.        To update reports, select a report in the console tree and click Next on the Reporting Configuration Wizard page in the right pane.
Note: Microsoft SQL Reporting Services 2000 are no longer supported, so if you were using Reporting Services 2000, you should specify URL of the Reporting Services 2005 Server on the Reporting Configuration Wizard page.

Note: Microsoft SQL Server 2000 is no longer supported. To transfer the data to SQL Server 2005, you should import the SQL Server 2000 configuration database to SQL Server 2005 using SQL Management Studio before starting the upgrade.

 


System Requirements

Before installing Site Administrator for SharePoint, ensure your system meets the following minimum hardware and software requirements:

Platform For Site Administrator console:
  • Intel® Pentium® 1 GHz processor (x86, x64) or equivalent

For Site Administrator database and Reporting server:

  • Intel® Pentium® 2 GHz processor (x86, x64) or equivalent. Two or more processors are recommended
Memory For Site Administrator console:
  • 512 MB of RAM

For Site Administrator database and Reporting server:

  • 1 GB of RAM (4 GB recommended)
Disk Space For Site Administrator console:
  • ~ 100 MB of available hard disk space for install
  • 200-300 MB of available hard disk space for logs

For Site Administrator database and Reporting server:

  • Disk space depends on the SharePoint content database size
  • 1-5 GB of available hard disk space for temporary tables
Operating System One of the following:
  • Windows Server 2003 SP1 or higher (Recommended)
  • Windows XP SP2 or higher
  • Windows 2003 64-bit
Additional Software Microsoft .Net Framework 2.0

 

Microsoft Internet Explorer 6.0 or higher

 

One of the following:

  • Microsoft SQL Server 2005 SP1 (remote or local)
  • Microsoft SQL Server 2005 Express SP1 or higher (remote or local)

Microsoft SQL Reporting Services 2005 SP1 (remote or local)

 


Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe.

 


Getting Started

Contents of the CD

The Quest Site Administrator for SharePoint CD contains the following:

  1. Quest Site Administrator for SharePoint version 2.1.4
  2. Microsoft SQL Server 2005 SP1 Express Edition with Advanced Services
  3. Microsoft .Net Framework 1.1
  4. Microsoft .Net Framework 2.0
  5. Microsoft Windows Installer 3.1
  6. Adobe® Acrobat Reader 7.0
  7. Product Documentation, including:

Contents of the Web Package

The Quest Site Administrator for SharePoint Web package contains the following:

  1. Quest Site Administrator for SharePoint version 2.1.4
  2. Microsoft .Net Framework 2.0
  3. Product Documentation, including:

Installation Instructions

Refer to Site Administrator User Guide for installation instructions.

 


For More Information

Contacting Quest Software:

Email info@quest.com
Mail Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web http://www.quest.com

Refer to our Web site for regional and international office information.

Contacting Quest Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract.
Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com.

From SupportLink, you can do the following:

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures.
The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf.

 


This document contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.

 

© 2008 Quest Software, Inc. ALL RIGHTS RESERVED.

 

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Quest Software World Headquarters
LEGAL Dept
5 Polaris Way
Aliso Viejo, CA 92656
Email: legal@quest.com

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The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.