Foglight User Experience Management (UEM) capabilities deliver the visibility you need to address web application performance issues and ensure a high-quality user experience. Foglight captures every user interaction so you can reduce calls to support, speed mean-time-to-resolution, and easily collaborate with other stakeholders to improve the user experience using the same data and business priorities. With Foglight, you can easily answer the following key questions:
How do I become aware of performance problems affecting end users?
Where in the application is the problem occurring and under what circumstances?
Which users are being affected and how do I prioritize efforts to resolve the issue?
What is the root-cause of the problem and who should I assign to resolve it?
Improving the user experience of your applications is as simple as adding these three Foglight end-user management capabilities:
Superior Content Analysis
User Session Replay
Geographic Location Aggregation
Learn how Recreation Equipment, Inc. improved user Quality of Experience on REI.com with Foglight.
Enterprise Management Associates ranks Foglight a leader in user Quality of Experience Management.
Read this independent analyst case study on how a Foglight customer achieved application visibility.
Acquisitions - Enstratius, RemoteScan, StatSoft