Improve User Experience

How do I become aware of performance problems affecting end users?

• Get real-time alerts on business- or user-impacting performance issues
• Determine if critical applications or important users are affected
• See what service levels have been breached, or are getting close
• Get service level agreement availability and compliance over time

Where in the application is the problem occurring and under what circumstances?

• Identify pages, images or transactions with slow performance
• See which data centers and user locations are experiencing problems
• Determine problem breakdown by tier with seamless integration with Foglight’s end-to-end monitoring

Which users are being affected and how do I prioritize efforts to resolve the issue?

• Isolate problems to the external client/network or internal backend processing
• Determine at-a-glance how many real users are affected and their locations
• Identify the severity of the problem quickly

What is the root-cause of the problem and who should I assign to resolve it?

• Replay real user sessions exactly the way end users saw them in the browser
• See AJAX page sequences and mouse movements - exactly the way the user saw them (in beta now)
• Capture the error messages users saw when they encountered the problem
• Identify the characteristics common to all users experiencing a problem

Improving the user experience of your applications is as simple as adding these three Foglight end-user management capabilities:

• Synthetic transaction Record and Playback
• Real User Performance Monitoring
• Real User Session Capture and Replay

Superior Content Analysis

• Filter on any custom application field for better transaction monitoring

User Session Replay

• Browser-based—No client license or installation costs for Foglight user
• General Replay—Full root cause analysis for each user
• AJAX Replay—Unique design virtually eliminates custom per/page coding (in beta now)

Geographic Location Aggregation

• Recognize problems coming from external sources like Akamai, co-hosted services and other suppliers outside the firewall

Hardware Cost

• Appliance based solution reduces effort and overhead to acquire and manage another server

Integrated Management

• Can be combined in the same Foglight platform with end-to-end management

Image Storage(de-duplication)

• Dramatically reduced storage requirements