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Foglight Customer Advisory Board

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Foglight Customer Advisory Board

MISSION

The Customer Advisory Board mission is to provide Quest leadership with guidance and support on issues critical to Quest, delivering value to the current and future community of organizations that depend on Foglight.

Worldwide Membership

The Foglight CAB is made up of IT professionals that have strategic and execution level responsibility for the critical applications and supporting infrastructures at their organizations.

Use the World Map to locate a CAB Member in your region of the world...

Member Name: Bruce Harbour

Bruce HarbourTitle: Executive, Integrated Application Support

Company: Telkom SA

Company Headquarters: Pretoria, South Africa

Scope of Responsibility: Bruce is primarily responsible for the support of production & non-production applications. He also has some software development responsibilities as well as performance testing and software performance assurance.

Member Name: Juergen Janovsky

Juergen JanovskyTitle: Head of Service Management Provisioning

Company: Vodafone D2 GmbH, Germany

Company Headquarters: Dusseldorf, Germany

Scope of Responsibility: Juergen runs the 1st-Level and 2nd-Level Application Operation and assures stability, robustness and performance for online CC&B applications with the focus on Order Processing mechanism (e.e. PoS-IT Applications).

Member Name: Greg Monn

Greg MonnTitle: Director of Capital Projects

Company: Benefitfocus

Company Headquarters: Charleston, South Carolina USA

Scope of Responsibility: Greg's current responsibilities include capital expense management, software and hardware support, and maintenance and software compliance management. Previous responsibilities included the set-up and installation of continuous integration build tools, automated QA, operational tool improvements and monitoring solutions for production environments.

Case Study

Member Name: Mike Palmer

Mike PalmerTitle: Executive Director/General Manager for Verizon Remote Application Management (RAM) Services

Company: Verizon Business

Company Headquarters: Basking Ridge, NJ

Scope of Responsibility: Mike is responsible for Operations, Pro Serve, EMEA Sales, and Development, as well as general Applications Management for Verizon Business.

Member Name: Patrick Patten

Patrick PattenTitle: Manager, I/S Base Technology

Company: American Family Insurance

Company Headquarters: Madison, Wisconsin USA

Scope of Responsibility: Pat manages American Family's Multi-Platform Systems Management Team. His team is charged with delivering technical solutions to the enterprise that provide system and application level monitoring, availability/service level reporting, distributed scheduling, log file management, and platform automation.

Member Name: Kyle Welsh

Kyle WelshTitle: Vice President, Technology Services

Company: BECU 

ompany Headquarters: Seattle, Washington USA

Scope of Responsibility: Kyle supervises IT Operations, IT Network and Security, IT Integration, and IT Development, SQL and Oracle DBAs and ATM Operations.

Case Study

Member Name: Steve Younger

Steve YoungerTitle: Director, Core Applications & Integration

Company: Merrill Lynch

Company Headquarters: New York, New York USA

Scope of Responsibility: Steve is responsible for application instrumentation and monitoring for Merrill Lynch's Global Wealth Management business unit. 

Case Study

Member Name: Shashi Rana

Shashi RanaTitle: Senior Enterprise Technical Architect

Company: ING Direct UK

Company Headquarters: Amsterdam, Netherlands

Questions? Email your CAB Administrator Tracie.Eisenman@quest.com

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Annual Revenues

2008 - $735M
16.5% growth from 2007

2007 - $631M
12% growth from 2006

2006 - $561M
18% growth from 2005

2005 - $476M
22% growth from 2004

2004 - $389M
28% growth from 2003

2003 - $304M
19% growth from 2002

2002 - $256M
4.5% growth from 2001

2001 - $245M
48% growth from 2000

2000 - $167M
134% growth from 1999

1999 - $71M
100% growth from 1998

Quest Facts

Mission:
Through a deep expertise in IT operations and a continued focus on what works best, Quest helps customers meet higher expectations for enterprise IT. With Quest Software, you can expect more.

Year Founded: 1987

IPO: August 1999

Nasdaq Ticker Symbol: QSFT

Number of Employees: approx. 3,500

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