White Paper

Understand the components of a transaction and the challenges of monitoring as they cross the application architecture.

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Application
Performance Monitoring

Learn how to improve application
performance from the perspective
of the business and the end user.

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Foglight End User Experience Management Suite

User Experience Monitoring to Improve Customer Satisfaction

Foglight End User Experience Management Suite delivers the visibility you need to address web application performance issues and ensure a high-quality user experience. More specifically, end user monitoring with Foglight helps you:

  • Reduce complaints about web application performance
  • Identify web site performance problems
  • Understand which users are affected by web site performance problems
  • Prioritize troubleshooting and resolution efforts

Features

Analyze Content – Filter on any custom application field for better transaction monitoring

Replay User Sessions – Analyze and determine the root cause of performance problems for each user

Geographic Location Aggregation – Identify problems from external sources including Akamai, co-hosted services and other suppliers outside your firewall

Appliance Based Solution – Lower hardware costs and reduce effort and overhead associated with acquiring and managing another server

Integrated Management – Integration with Foglight Application Performance Monitoring platform simplifies end-to-end application management

Image Storage (Deduplication) – Reduce storage requirements and associated

Screenshots

Improve User Experience

Foglight gives you real time visibility into performance incidents to help you answer questions like:

  • What pages, images or transactions are users having problems with?
  • Which of my applications have user experience problems?
  • What data center supports this application and in which locations are users experiencing problems?
  • Which teams should be involved in investigating this issue further?

Improve User Experience

Foglight helps you isolate the source of performance incidents:

  • What was the problem in the external client/network or internal backend processing?
  • How many real users are experiencing the problem?
  • What threshold is violated?
  • Which synthetic playback locations are affected?

Improve User Experience

Foglight helps you search and analyze users by common traits

  • Which users were having the same performance problem?
  • Is the problem with specific locations, brower types, etc?

Improve User Experience

With Foglight you can replay problematic sessions to pinpoint cause

  • What exactly were users doing when they experienced a performance problem?
  • What pages did the user step through?
  • What did the user see when the problem occurred?

Improve User Experience

With Foglight you can break down page requests to find problems and provide a step-by-step replay to development to further resolution

  • What elements on the page affect user response time?
  • How much time was spent processing each page element?

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