Intelligent Recording – Record scripts without any additional knowledge of programming language, baseline response times. You can also verify the authenticity of transactions before they are flagged for regular monitoring.
Logical service and activity grouping – Monitor services and activity by geographical location or other logical groupings to gain an integrated view of whether end users face performance issues due to location (network issues) or the central application infrastructure.
Preconfigured and Customizable Alarms – Preconfigured alarms are available out of the box to help you quickly gain visibility into performance. Additional alarms can be configured to proactively alert on a number of different expected response time and error criteria at a detailed activity or overall transaction level.
Service-Level Policy Configuration – Track any application’s availability at an hourly, daily, weekly and monthly interval. Service-level policies are automatically established at the business service level (application factors affecting the established response times for performance) and at the application level (factors affecting application availability for outages).
Integrated Diagnostics – Identify which part of the transaction caused response-time degradation or outages so you can resolve performance issues faster.
Historical Reporting and Analysis – Establish realistic and manageable service level agreements (SLAs) at application, geographical and enterprise levels using historical collection and analysis.