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Service Offering Descriptions

Please find below the description of services that you purchased from Dell.

Foglight Data Export Services Pack EFD-FOG-CO EFD-FOG-PB

Foglight Quickstart Services for DBA's Remote RPQ-FOG-PP

Foglight Quickstart Services Remote and Onsite TFE-FOG-PP

Foglight to Remedy Integration Services Pack RFI-FOG-CO RFI-FOG-PB

Stat Business Process Improvement Services Remote RPH-STA-PP

Stat EOS Methodology and Adoption Services (5 Modules) Remote and Onsite AMS-STA-PP

Stat EOS Methodology and Adoption Services (10 Modules) Remote and Onsite EMA-STA-PP

Stat Implementation Services Remote and Onsite SIP-STA-PP

Stat Quickstart Services Remote and Onsite ERP-STA-PP

Stat Upgrade Services Offifering Onsite STA-STA-PP

Stat Upgrade Services Offifering Onsite STA-STA-PP

RIS Basic of a Dell DL1000 Backup & Recovery Appliance Services Offering

Active Administrator Expert Assist 4 Hours (Remote)

RIS Advanced of a Dell DL1000 Backup & Recovery Appliance (Remote)

RIS Basic of a Dell AppAssure Environment (Remote)

InTrust Expert Assist Log Management 2 Day (Remote)

RIS Advanced of a Dell DL4000 Backup & Recovery Appliance

RIS Advanced of a Dell AppAssure Environment (Remote)

RIS Basic of a Dell DL4000 Backup & Recovery Appliance

Archive Manager – Exchange Quick Start Installation (Remote)

Stat EOS Methodology & Adoption Services (5Modules) – Onsite & Remote

RIS Advaned of a Dell NetVault Environment (Remote)

Archive Manager – Exchange ProStart Installation(Remote)

ActiveRoles Server Expert Assist 3 Day (Remote)

Enterprise Reporter Expert Assist 4 Hours (Remote)

RIS Basic of a Dell NetVault Environment

Desktop Authority Remote Expert Assist (8 Hours)

Change Auditor Expert Assist 4 Hours (Remote)

Change Auditor Remote Expert Assist 1 Day (Remote)

Foglight Data Export Services Pack(Remote)

Stat EOS Methodology and Adoption Services (10Modules)

Stat Quickstart Services (Remote and Onsite)

Foglight Data Export Services Pack (Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight Healthcheck Services (Remote)

Foglight User Experience Management(UEM) Healthcheck Services (Remote)

RIS Premium of a Dell NetVault Environment (Remote)

Foglight for Oracle E-Business Dashboard Services Pack (Remote)

Archive Manager – Groupwise Quick Start Installation 1 Day (Remote)

Foglight to Remedy Integration Services Pack (Remote)

Archive Manager – Groupwise Pro Start Installation 2 Day (Remote)

Stat Business Process Improvement Services - Remote

vFoglight Upgrade Assistance Services (Remote)

Stat Implementation Services Remote & Onsite

Stat Upgrade Services (Onsite & Remote)

Security Explorer Remote Expert Assist 4 Hours (Remote)

Foglight Quickstart Services (Remote & Onsite)

vFoglight Quickstart Services (Remote and Onsite)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

InTrust Expert Assist Active Directory Log Management 1 Day (Remote)

MessageStats Remote Expert Assist 4 Hours (Remote)

Desktop Authority Remote Expert Assist 4 Hours -Remote