Alerts – Be alerted about events and issues via proactive notifications on mobile devices. You can stay connected and assess issues even while you’re not on site.
Fast Response – Initiate actions within your applications from your mobile device. You can respond faster to business requests and execute tasks while mobile, which reduces costly delays.
Reporting – Run reports that put your alerts into context, enabling you to make informed decisions while mobile. For example, you can see what recent changes might have caused users to lose access to data they need.
Custom Mobile Apps – Enhance the value of third-party applications by adding a mobile capability with Quest Mobile IT. Custom applications could include such systems as help desk management software, HR processing systems, internal change management, etc.
Security – Securely communicate with your IT infrastructure. Mobile IT requires users authenticate with their Windows credentials using an HTTPS connection. Administrators can approve or disapprove each device attempting registration with the server, and can lock out any registered device reported lost or stolen. Finally, passwords are not stored locally on the device, so an unauthorized user who has your phone cannot discover your password.