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Password Manager provides a simple, secure set of password management utilities that enables end users to reset forgotten passwords.
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Password Manager

Empower Users, Reduce Support Costs, Increase Security

Password Manager provides a simple, secure, self-service solution that enables end users to reset forgotten passwords and unlock their accounts. Now your organization can implement stronger password policies while reducing its help desk workload. With Password Manager, you no longer have to sacrifice security to reduce costs.

Password Manager supports the widest range of data security standards so you can implement secure data access policies beyond the control offered natively in Active Directory.

It increases security by:

  • Reducing help desk errors
  • Eliminating the need for users to write down passwords
  • Making password guessing and break-ins more difficult

Features

Password Manager
  • Better than AD – Adopt more secure data access policies beyond the control offered natively in Active Directory. Increase security by eliminating help desk errors, reduce the need for users to write down their passwords and make password guessing and break-ins more difficult.
  • Seamless Integration with Windows – Serve users from multiple domains, with or without trusts. Strong data encryption and secure communication are provided through support for leading technologies such as 3DES, MD5, SSL and Microsoft’s CryptoAPI.
  • Do It Yourself – Empower users to handle basic password tasks on their own to reduce help desk costs and realize a fast ROI.
  • Enroll it! – Ensure that users enroll in and use self-service when they need to change passwords, reset forgotten ones or unlock their accounts — eliminating the need for users to continue making expensive support calls.
  • Your Policy Your Way – Accommodate the entire range of security policies, and ensure that passwords conform to requirements — per group or organizational unit — for length, composition, history and lockout well beyond that provided natively by Active Directory (AD).
  • Making Help Desk’s Life Easier – Provide administrators with robust logging and reporting features, making it easy to monitor password management activity and correct abnormalities.
  • Enterprise-wide Password Management – Extend AD-based password management to non-Microsoft operating systems, such as Unix and Linux, through Authentication Services; the addition of two-factor authentication through Defender; integration with an enterprise-wide single sign-on initiative through integration with Enterprise Single Sign-on; and enterprise-wide password synchronization with Quick Connect. Password Manager will support your larger IAM initiatives and enterprise-wide password management needs.
  • Phone-based Authentication (Add-on) – Increase security and validate the identity of the user by adding phone-based authentication. With phone-based authentication, users will receive an automated SMS or call to the phone number on record with a one-time PIN code. The PIN code will then be entered on the self-service site to authenticate before performing password management tasks.

Sys Reqs

System Requirements

This section provides system requirements for installing and running Password Manager and its components.

Password Manager Service and Administration Site System Requirements

Before installing Password Manager, ensure your system meets tde following minimum hardware and software requirements:

CPU
  • 800 MHz Intel Pentium®
Memory
  • 512 MB
Hard disk space
  • 250 MB
Operating system
  • Microsoft® Windows Server™ 2003  SP2 or higher (32-Bit or 64-Bit)
  • Windows Server 2008 SP2 (32-Bit or 64-Bit)
  • Windows Server 2008 R2
  • Windows Server 2012
Internet information server
  • Microsoft® Internet Information Server 6.0 or higher
Web browser
  • Microsoft® Internet Explorer 8.0 or 9.0
Microsoft .NET framework
  • Microsoft® .NET Framework 4.0
Runtime libraries
  • Visual C++ Runtime Libraries 2010
Acrobat reader
  • Acrobat® Reader® 7.0 or higher
Domain
  • Windows 2003 domain
  • Windows 2008 domain

Self-Service and Help Desk sites system requirements

Web browser
  • Internet Explorer 7.0 or higher
  • Firefox® 10 or higher
  • Safari® 5
  • Chrome® 15 or higher

Password Policy Manager system requirements

Hard disk space
  • 5 MB
Operating system
  • Microsoft® Windows Server™ 2003 (32-Bit or 64-Bit)
  • Windows Server 2008 (32-Bit or 64-Bit)
  • Windows Server 2008 R2
  • Windows Server 2012
Visual C++ runtime libraries
  • Visual C++ Runtime Libraries 2010

Secure Password Extension System Requirements

Operating system
  • Microsoft® Windows Server™ 2003
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows XP Professional Service Pack 3
  • Windows Vista
  • Windows 7™ Service Pack 1
  • Windows 8
Web browser
  • Microsoft® Internet Explorer 7.0, 8.0 or 9.0

Password Manager Reports system requirements

SQL server
  • Microsoft® SQL Server™ 2005
  • SQL Server 2008
  • SQL Server 2008 R2
  • SQL Server 2008 R2 SP 2
  • SQL Server 2012

Detailed requirements

Download free trial to see the full list of system requirements.

Videos

Screenshots

Profile Home

Profile Home

Configure your questions-and-answers user profile and manage your passwords.

Add New Domain

Add New Domain

Specify the domain that will be added to the user scope.

Default Management Policies

Default Management Policies

Apply default management policies for self-service workflows. The addition of new management policies is available as well.

Instance Initialization

Instance Initialization

Select a unique instance or replica of an existing instance for the type of instance you want to create.

Password Policy

Password Policy

Set up the policy rules that define which passwords to accept or reject.

Report

Report

Create reports with standard parameters to view changed passwords, users registered, profiles changed, profiles locked, passwords reset and accounts unlocked.

Reports List

Reports List

Run reports that provide data on lists of users, summary of actions performed by each user, monthly number of users registered and more.

Question List

Question List

Specify questions that will be presented to users during registration and later when users need to reset forgotten passwords and unlock their accounts.

User Scope

User Scope

Set the policy for which groups are allowed or denied access to the self-service site.

Q&A Profile Workflow

Q&A Profile Workflow

Drag and drop from a list of choices which activities to include in the workflow.

Manage User

Manage User

Use standard tasks to manage the account and Q&A profile for each user.

Q&A Profile Captcha

Q&A Profile Captcha

Ensure user is an actual person, and not a computer, trying to access the self-service site with a challenge-response test.

Q&A Profile Security Question

Q&A Profile Security Question

Ask user to provide answers to questions that will be used later to verify the user's identity, for password reset or account unlock.

Notifications

Notifications

Configure Password Manager to send user an email notification if certain pre-selected events occur.

Docs