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Password Manager provides a simple, secure set of password management utilities that enables end users to reset forgotten passwords.
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Password Manager

Empower Users, Reduce Support Costs, Increase Security

Password Manager provides a simple, secure, self-service solution that enables end users to reset forgotten passwords and unlock their accounts. Now your organization can implement stronger password policies while reducing its help desk workload. With Password Manager, you no longer have to sacrifice security to reduce costs.

Password Manager supports the widest range of data security standards so you can implement secure data access policies beyond the control offered natively in Active Directory.

It increases security by:

  • Reducing help desk errors
  • Eliminating the need for users to write down passwords
  • Making password guessing and break-ins more difficult

Features

Password Manager
  • Better than AD – Adopt more secure data access policies beyond the control offered natively in Active Directory. Increase security by eliminating help desk errors, reduce the need for users to write down their passwords and make password guessing and break-ins more difficult.
  • Seamless Integration with Windows – Serve users from multiple domains, with or without trusts. Strong data encryption and secure communication are provided through support for leading technologies such as 3DES, MD5, SSL and Microsoft’s CryptoAPI.
  • Do It Yourself – Empower users to handle basic password tasks on their own to reduce help desk costs and realize a fast ROI.
  • Enroll it! – Ensure that users enroll in and use self-service when they need to change passwords, reset forgotten ones or unlock their accounts — eliminating the need for users to continue making expensive support calls.
  • Your Policy Your Way – Accommodate the entire range of security policies, and ensure that passwords conform to requirements — per group or organizational unit — for length, composition, history and lockout well beyond that provided natively by Active Directory (AD).
  • Making Help Desk’s Life Easier – Provide administrators with robust logging and reporting features, making it easy to monitor password management activity and correct abnormalities.
  • Enterprise-wide Password Management – Extend AD-based password management to non-Microsoft operating systems, such as Unix and Linux, through Quest Authentication Services; the addition of two-factor authentication through Quest Defender; integration with an enterprise-wide single sign-on initiative through integration with Quest Enterprise Single Sign-on; and enterprise-wide password synchronization with Quest One Quick Connect. Password Manager will support your larger IAM initiatives and enterprise-wide password management needs.
  • Phone-based Authentication (Add-on) – Increase security and validate the identity of the user by adding phone-based authentication. With phone-based authentication, users will receive an automated SMS or call to the phone number on record with a one-time PIN code. The PIN code will then be entered on the self-service site to authenticate before performing password management tasks.

Sys Reqs

System Requirements

This section provides system requirements for installing and running Quest One Password Manager and its components.

Password Manager Service and Administration Site System Requirements

Before installing Quest One Password Manager, ensure your system meets the following minimum hardware and software requirements:

Platform800 MHz or higher Intel Pentium-compatible CPU.
Memory (RAM)At least 512 MB RAM (1024 MB recommended).
Hard Disk Space250 MB of free disk space.
Operating SystemPassword Manager can be run on any of the following operating systems:

Microsoft Windows Server 2003 (32-bit edition) with Service Pack 2 or later
Microsoft Windows Server 2003 (64-bit edition) with Service Pack 2 or later
Microsoft Windows Server 2008 (32-bit edition) with Service Pack 2
Microsoft Windows Server 2008 (64-bit edition) with Service Pack 2
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012

Internet Information ServerOn the Web server, Password Manager requires any of the following IIS versions:

Microsoft Internet Information Server 6.0
Microsoft Internet Information Server 7.0
Microsoft Internet Information Server 7.5
Microsoft Internet Information Server 8.0
It is strongly recommended that you use HTTPS with Quest One Password Manager. For more information, see Administrator Guide.

Web BrowserMicrosoft Internet Explorer 8.0 or 9.0
Microsoft .NET FrameworkMicrosoft .NET Framework 4.0.

Microsoft .NET Framework 4.0 is included with the Quest One Password Manager distribution package. You must install .NET Framework 4.0 before you install Quest One Password Manager.
Visual C++ Runtime LibrariesVisual C++ Runtime Libraries 2010.

Visual C++ Runtime Libraries x86 and x64 are included with the Quest One Password Manager distribution package. You must install Visual C++ Runtime Libraries 2010 before you install Quest One Password Manager.
Acrobat ReaderAcrobat Reader 7.0 or later.

Acrobat Reader 11.0.0 is included with the Quest One Password Manager distribution package.

Quest One Password Manager works with Windows 2000, Windows 2003, and Windows 2008 domains, including domains operating in a mixed mode.

Self-Service and Helpdesk Sites System Requirements

Ensure that each of the client computers meets the following minimum software requirements:

Web BrowserPassword Manager Self-Service and Helpdesk sites require any of the following Web browsers:

Microsoft Internet Explorer 7.0, 8.0 or 9.0
Mozilla Firefox 10 or later
Apple Safari 5
Google Chrome 15 or later

Password Policy Manager System Requirements

To be able to implement password policies in an Active Directory domain managed by Password Manager, you must deploy the Quest One Password Policy Manager component on all domain controllers in the managed domain.


The domain controllers where you plan to install a 32-bit or 64-bit version of Quest One Password Policy Manager component must meet the following requirements:

Hard Disk Space5 MB of free hard disk space
Operating SystemPassword Policy Manager can be run on any of the following operating systems:

Microsoft Windows Server 2003 (32-bit or 64-bit edition)
Microsoft Windows Server 2008 (32-bit or 64-bit edition)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012

Visual C++ Runtime LibrariesVisual C++ Runtime Libraries 2010.

Visual C++ Runtime Libraries x86 and x64 are included with the Quest One Password Manager distribution package. You must install Visual C++ Runtime Libraries 2010 before you install Quest One Password Policy Manager.

Secure Password Extension System Requirements

To allow password resets from the Windows logon screen, you must deploy Quest One Secure Password Extension on all target computers in a managed domain. The target computers must meet the following minimum software requirements:

Operating SystemSecure Password Extension can be run on any of the following operating systems:

Microsoft Windows Server 2003
Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2
Microsoft Windows XP Professional Service Pack 3
Microsoft Windows Vista
Microsoft Windows 7 Service Pack 1
Microsoft Windows 8

Web BrowserMicrosoft Internet Explorer 7.0, 8.0 or 9.0

We do not recommend use of any plug-ins for Microsoft Internet Explorer on computers where you plan to deploy Quest One Secure Password Extension, since the plug-ins extend Internet Explorer functionality and could pose security threats.

Password Manager Reports System Requirements

To be able to use Password Manager reports, you must install SQL Server and then configure reporting settings on the Password Manager Administration site.

SQL ServerAny of the following SQL Server versions is required:

Microsoft SQL Server 2005
Microsoft SQL Server 2008
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 R2 Service Pack 2
Microsoft SQL Server 2012

Report definitions included with Quest One Password Manager are designed to support functionality of Microsoft SQL Server 2005 Reporting Services and Microsoft SQL Server 2008 Reporting Services.

Quest One Password Manager supports integration with the following products:

  • Quest Defender 5.7
  • Quest One Quick Connect 5.1
  • Quest One ActiveRoles Web Interface 6.8
  • Quest Enterprise Single Sign-On 8.0.2 or later

Screenshots

Profile Home

Profile Home

Configure your questions-and-answers user profile and manage your passwords.

Add New Domain

Add New Domain

Specify the domain that will be added to the user scope.

Default Management Policies

Default Management Policies

Apply default management policies for self-service workflows. The addition of new management policies is available as well.

Instance Initialization

Instance Initialization

Select a unique instance or replica of an existing instance for the type of instance you want to create.

Password Policy

Password Policy

Set up the policy rules that define which passwords to accept or reject.

Report

Report

Create reports with standard parameters to view changed passwords, users registered, profiles changed, profiles locked, passwords reset and accounts unlocked.

Reports List

Reports List

Run reports that provide data on lists of users, summary of actions performed by each user, monthly number of users registered and more.

Question List

Question List

Specify questions that will be presented to users during registration and later when users need to reset forgotten passwords and unlock their accounts.

User Scope

User Scope

Set the policy for which groups are allowed or denied access to the self-service site.

Q&A Profile Workflow

Q&A Profile Workflow

Drag and drop from a list of choices which activities to include in the workflow.

Manage User

Manage User

Use standard tasks to manage the account and Q&A profile for each user.

Q&A Profile Captcha

Q&A Profile Captcha

Ensure user is an actual person, and not a computer, trying to access the self-service site with a challenge-response test.

Q&A Profile Security Question

Q&A Profile Security Question

Ask user to provide answers to questions that will be used later to verify the user's identity, for password reset or account unlock.

Notifications

Notifications

Configure Password Manager to send user an email notification if certain pre-selected events occur.

Docs

Support Docs, Notes and Guides

Release Notes and User Guides back to top