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Password Manager provides a simple, secure set of password management utilities that enables end users to reset forgotten passwords.
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Password Manager

Empower Users, Reduce Support Costs, Increase Security

Password Manager provides a simple, secure, self-service solution that enables end users to reset forgotten passwords and unlock their accounts. Now your organization can implement stronger password policies while reducing its help desk workload. With Password Manager, you no longer have to sacrifice security to reduce costs.

Password Manager supports the widest range of data security standards so you can implement secure data access policies beyond the control offered natively in Active Directory.

It increases security by:

  • Reducing help desk errors
  • Eliminating the need for users to write down passwords
  • Making password guessing and break-ins more difficult

Features

Password Manager
  • Better than AD – Adopt more secure data access policies beyond the control offered natively in Active Directory. Increase security by eliminating help desk errors, reduce the need for users to write down their passwords and make password guessing and break-ins more difficult.
  • Seamless Integration with Windows – Serve users from multiple domains, with or without trusts. Strong data encryption and secure communication are provided through support for leading technologies such as 3DES, MD5, SSL and Microsoft’s CryptoAPI.
  • Do It Yourself – Empower users to handle basic password tasks on their own to reduce help desk costs and realize a fast ROI. Users can update first and last names, display names, passwords, security challenge questions and alert settings.
  • Enroll it! – Ensure that users enroll in and use self-service when they need to change passwords, reset forgotten ones or unlock their accounts — eliminating the need for users to continue making expensive support calls.
  • Your Policy Your Way – Accommodate the entire range of security policies, and ensure that passwords conform to requirements — per group or organizational unit — for length, composition, history and lockout well beyond that provided natively by Active Directory (AD).
  • Making Help Desk’s Life Easier – Provide administrators with robust logging and reporting features, making it easy to monitor password management activity and correct abnormalities.
  • Enterprise-wide Password Management – Extend AD-based password management to non-Microsoft operating systems, such as Unix and Linux, through Quest Authentication Services; the addition of two-factor authentication through Quest Defender; integration with an enterprise-wide single sign-on initiative through integration with Quest Enterprise Single Sign-on; and enterprise-wide password synchronization with Quest One Quick Connect. Password Manager will support your larger IAM initiatives and enterprise-wide password management needs.
  • Phone-based Authentication (Add-on) – Increase security and validate the identity of the user by adding phone-based authentication. With phone-based authentication, users will receive an automated SMS or call to the phone number on record with a one-time PIN code. The PIN code will then be entered on the self-service site to authenticate before performing password management tasks.

Sys Reqs

System Requirements


This section provides system requirements for installing and running Quest One Password Manager and its components.

Password Manager Service and Administration Site System Requirements

Before installing Quest One Password Manager, ensure your system meets the following minimum hardware and software requirements:

Platform

800 MHz or higher Intel Pentium®-compatible CPU.

Memory (RAM)

At least 512 MB RAM (1024 MB recommended).

Hard Disk Space

250 MB of free disk space.

Operating System

Password Manager can be run on any of the following operating systems:
Microsoft® Windows Server™ 2003 (32-bit edition) with Service Pack 2 or later
Microsoft® Windows Server™ 2003 (64-bit edition) with Service Pack 2 or later
Microsoft® Windows Server™ 2008 (32-bit edition) with Service Pack 2
Microsoft® Windows Server™ 2008 (64-bit edition) with Service Pack 2
Microsoft® Windows Server™ 2008 R2

Internet Information Server

On the Web server, Password Manager requires any of the following IIS versions:
Microsoft® Internet Information Server 6.0
Microsoft® Internet Information Server 7.0
Microsoft® Internet Information Server 7.5

It is strongly recommended that you use HTTPS with Quest One Password Manager. For more information, see Administrator Guide.

Web Browser

Microsoft® Internet Explorer 8.0 or 9.0

Microsoft .NET Framework

Microsoft® .NET Framework 4.0.

Microsoft® .NET Framework 4.0 is included with the Quest One Password Manager distribution package. You must install .NET Framework 4.0 before you install Quest One Password Manager.
 

Visual C++ Runtime Libraries

Visual C++ Runtime Libraries 2010.

Visual C++ Runtime Libraries x86 and x64 are included with the Quest One Password Manager distribution package. You must install Visual C++ Runtime Libraries 2010 before you install Quest One Password Manager.

Acrobat Reader

Acrobat® Reader® 7.0 or later.

Acrobat Reader 10.1.3 is included with the Quest One Password Manager distribution package.

Quest One Password Manager works with Windows® 2000, Windows® 2003, and Windows® 2008 domains, including domains operating in a mixed mode.

Self-Service and Helpdesk Sites System Requirements

Ensure that each of the client computers meets the following minimum software requirements:

Web Browser

Password Manager Self-Service and Helpdesk sites require any of the following Web browsers:
Microsoft® Internet Explorer 7.0, 8.0 or 9.0
Mozilla® Firefox® 10 or later
Apple® Safari® 5
Google® Chrome® 15 or later

Password Policy Manager System Requirements

To be able to implement password policies in an Active Directory domain managed by Password Manager, you must deploy the Quest One Password Policy Manager component on all domain controllers in the managed domain.

The domain controllers where you plan to install a 32-bit or 64-bit version of Quest One Password Policy Manager component must meet the following requirements:

Hard Disk Space

5 MB of free hard disk space

Operating System

Password Policy Manager can be run on any of the following operating systems:
Microsoft® Windows Server™ 2003 (32-bit or 64-bit edition)
Microsoft® Windows Server™ 2008 (32-bit or 64-bit edition)
Microsoft® Windows Server™ 2008 R2

Secure Password Extension System Requirements

To allow password resets from the Windows logon screen, you must deploy Quest One Secure Password Extension on all target computers in a managed domain. The target computers must meet the following minimum software requirements:

Operating System

Secure Password Extension can be run on any of the following operating systems:
Microsoft® Windows Server™ 2003
Microsoft® Windows Server™ 2008
Microsoft® Windows Server™ 2008 R2
Microsoft® Windows® XP Professional Service Pack 3
Microsoft® Windows® Vista
Microsoft® Windows 7™ Service Pack 1

Web Browser

Microsoft® Internet Explorer 7.0, 8.0 or 9.0

We do not recommend use of any plug-ins for Microsoft Internet Explorer on computers where you plan to deploy Quest One Secure Password Extension, since the plug-ins extend Internet Explorer functionality and could pose security threats.

Password Manager Reports System Requirements

To be able to use Password Manager reports, you must install SQL Server and then configure reporting settings on the Password Manager Administration site.

SQL Server

Any of the following SQL Server versions is required:
Microsoft® SQL Server™ 2005
Microsoft® SQL Server 2008
Microsoft® SQL Server 2008 R2

Report definitions included with Quest One Password Manager 5.0 are designed to support functionality of Microsoft SQL Server 2005 Reporting Services and Microsoft SQL Server 2008 Reporting Services.

Quest One Password Manager supports integration with the following products:

  • Quest Defender 5.7
  • Quest One Quick Connect 5.1
  • Quest One ActiveRoles Server Web Interface 6.8

Screenshots

Self Service Site

Self Service Site

Password Manager provides users with an intuitive, self-service web portal to reset forgotten passwords, enabling stronger password policies without adding workload to the help desk.

Report

Report

Reports provide complete visibility into password policies and activities.

Help Desk Site

Help Desk Site

Password Manager includes powerful tools to improve the efficiency of help desk personnel as they assist users with password-related issues.

Graphical Identification and Authentication

Graphical Identification and Authentication

Password Manager uses a secure GINA to provide easy access to the self-service site for locked-out users.

Docs

Support Docs, Notes and Guides

Release Notes and User Guides back to top