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Health IT

The cost of staying healthy has never been higher. Statutory and regulatory mandates — designed to protect personal health information, improve the quality of healthcare and promote its efficient delivery while contain costs — are topics of highly charged public and political debate.

Federal statutes such as HIPAA, HITECH, and the PPACA affect the nation’s healthcare infrastructure, from the forms we sign at our providers’ offices to the increasing use of EHRs (Electronic Health Records). The statutes have enabled cooperative efforts between the Department of Defense and the Veteran’s Administration to tie their health systems together for the benefit of active soldiers, veterans, and their families. What’s also resulted from the statutes is the Social Security Administration’s use of the NwHIN (Nationwide Health Information Network) to reduce the time it takes to determine eligibility claims. Another result is the mandated development of health information exchanges and health insurance exchanges at the state and local levels.

Quest Software solutions offer the simplicity that’s needed to reduce the costs of meeting these health IT mandates, from seamless development and implementation to automated management, monitoring, and optimization. We also provide industry-leading solutions for controlling data as well as solutions for managing user identities and access, to ensure a secure, robust, cost-effective and trustworthy health IT infrastructure.


The Health Insurance Portability and Accountability Act of 1996, or HIPAA, includes two rules with direct impact on health IT: one for privacy and another for security. The Privacy Rule strikes a balance between safeguarding individuals’ protected health information (PHI) and allowing its carefully bounded use. The rule is designed to promote high-quality health care as well as public health. The Security Rule then extends the privacy rule to electronic protected health information (e-PHI).

The Health Information Technology for Economic and Clinical Health Act of 2009, or HITECH, encourages meaningful use of EHRs, strengthens HIPAA rules, and codifies penalties for breaches of electronic health information.

The Patient Protection and Affordable Care Act of 2010, or PPACA, requires all Americans to have health insurance, calls for state and local Health Information Exchanges (HIEs), and requires state-based Health Insurance Exchanges.

The healthcare improvements that these mandates are intended to stimulate require IT infrastructure that is secure, robust, and easy to use. Our industry leading Foglight monitoring solution optimizes application performance and end-user experience like no other competing solution can.

Security & Identity

Health information is highly personal. Federal legislation places strict boundaries on who can access these health records, what information can be accessed and under what circumstances.

Health information is also valuable those who want to steal it and sell it for financial gain. The number of medical record breaches continues to grow, with almost 20 million breaches reported annually.

Healthcare providers and related organizations need to have rock-solid identity and access management in place. The Quest One Identity Solutions provide an extensive range of capabilities, including products for access governance, privileged account management, identity administration, and user activity monitoring.


The sheer volume of health records in the U.S. is staggering. Providers, insurers, public health organizations, and businesses that support the health IT infrastructure all have their own data stores. This includes everything from file cabinets filled with paper records and all sorts of electronic data -- on premises and in the cloud, on traditional database platforms, and in cloud-based, big data repositories

Quest’s award-winning Toad family of solutions provide health IT organizations with the means to develop, implement, and optimize applications on all the major database and operating system platforms.

Quest vRanger is the #1 backup, recovery, and replication solution for VMware environments. It delivers application-level backup and recovery for Oracle and SQL Server. Quest NetVault is a cross-platform backup and recovery solution offering that safeguards your data and applications in both physical and virtual environments – from one intuitive console.

And for the monumental task of converting paper-based records to electronic format, Workspace RemoteScan enables organizations to share existing scanners over a network, without compromising network security or establishing shared folders or directories. using any software running on Workspace Desktop Virtualization, Terminal Server/Remote Desktop Session Host, VMware or Citrix® servers.