Quest® Recovery Manager for Active Directory
Version 7.7.0
Release Notes
December 14, 2007
Welcome to Quest Recovery Manager for Active Directory
Resolved Issues and Enhancements
Recovery Manager for Active Directory is a comprehensive, next-generation solution for Active Directory protection and remote disaster recovery. It simplifies and automates the process of preparing for and recovering from a disaster such as the corruption of directory object data.
Recovery Manager for Active Directory employs advanced technologies to minimize the downtime caused by the corruption or improper modification of Active Directory and Group Policy data. This product allows for automatic backup, and fast, remotely managed recovery of data stored in Active Directory.
Recovery Manager for Active Directory dramatically reduces the time required to restore Active Directory and Group Policy data. This improves the availability of corporate networks and reduces network downtime. Given that the time required to recover Active Directory using a conventional full-backup tool is typically a few hours, Recovery Manager for Active Directory offers huge savings on time, productivity, and administrative overhead.
Recovery Manager for Active Directory 7.7 includes the following new features:
The following is a list of issues addressed and enhancements implemented in this release of Recovery Manager for Active Directory.
|
Enhancement or Issue ID |
Description |
| TF00003617 | Enhancement: When viewing attributes of an Active Directory object, you now have the option to display the objectGUID attribute value in one of the following formats: hexadecimal, octal, decimal, binary, ASCII, or Unicode. |
| TF00008583 | Enhancement: Recovery Manager now supports the attributes added to the Active Directory schema by Microsoft Live Communications Server 2005 and Microsoft Office Communications Server 2007. |
| TF00011145 | Enhancement: The permissions required for using Recovery Manager are now documented in the User Guide. |
| TF00018019 | Enhancement: The trial period for Recovery Manager is now counted from the moment of the trial license key file installation. |
| TF00002847 | Fixed: With Recovery Manager configured to send out e-mail notifications only about errors for a computer collection, you experience the following unexpected behavior: notifications about all events rather than only errors are e-mailed to the specified recipients. |
| TF00003518 | Fixed: When using a comparison report created by the Online Restore Wizard, you encounter the following problem: The report does not contain information about objects that were moved between containers after the backup was created. Sometimes, in the comparison report, the moved objects are marked as "removed" or "added". |
| TF00003931 | Incorrect behavior of the Recovery Manager Setup program: The Installation Wizard may prompt you to install Microsoft .NET Framework 2.0 even though this software is not required. In fact, Microsoft .NET Framework 2.0 is required by only the Reports feature. |
| TF00004002 | Fixed: When running on a Windows Vista-based computer, the Online Restore Wizard for ADAM may fail on the Backup Data Preparation step, returning the following error: "Failed to connect to the extracted database. Error occurred while opening database. Details: Database was not shutdown cleanly. Recovery must first be run to properly complete database operations for the previous shutdown." |
| TF00004003 | Fixed: Clicking the Comparison button on the Object Selection page in the Group Policy Restore Wizard may cause the "The key was not found" error. |
| TF00004197 | Fixed: When Recovery Manager is installed on a Windows Vista-based computer, the Online Restore Wizard may fail to compare two backups, displaying a dialog box that prompts you for credentials to access a domain. Upon closing that dialog box, the wizard returns the following error: "Failed to connect to the failed domain controller or ADAM instance using the agentless method." |
| TF00004859 | Fixed: When you start Recovery Manager on a computer with an unsupported screen resolution, the Recovery Manger console does not display any warning message to inform of the problem. |
| TF00010300 | Fixed: In the Online Restore Wizard, you may encounter the "Exception occurred" error when browsing for objects in a backup. This problem occurs if the Maximum number of items displayed per folder under Active Directory node option in the Recovery Manager for Active Directory Settings dialog box is set to a value of more than 160,000,000. |
The following is a list of issues known to exist at the time of Recovery Manager for Active Directory release.
|
Issue ID |
Problem Description |
Workaround |
| TF00002546 | When processing a very large set of objects (1,500,000+ objects in an Active Directory backup), the Online Restore Wizard may fail to perform a compare or restore operation: The wizard may stop responding, eventually causing the Recovery Manager console to close unexpectedly. | Divide the set of objects into portions (on a per-container basis, for example) and then compare or restore each portion separately, one portion per compare or restore operation, so as to decrease the number of objects involved in each operation. |
| TF00002738 | With the option to use Microsoft SQL Server 2005 Reporting Services selected in the Recovery Manager Installation Wizard, the Setup program presents you with the following warning message despite the fact that the Microsoft Report Viewer Redistributable 2005 software is not required in this case: "The feature 'Comparison and Restore Reports' requires the following software: Microsoft Report Viewer Redistributable 2005." | Disregard this message. Click Cancel in the warning message box, and then proceed with the Installation Wizard. |
| TF00002777 | It may take a significant time for Report Viewer to open a restore report. This problem occurs if the report contains information about a large number of restored objects. | There is no workaround for this issue. |
| TF00003572 |
In
some rare conditions, after creating a large number (100+)
of backups of a given domain controller, you may encounter
the following problem: Recovery Manager fails to create a
backup of that domain controller, returning one of the
following error messages: - "Error when collecting backlink information. Failed to enumerate forest partitions. Function 'GetNamingContextDN' failed The server is not operational." - "Function 'LdapBind' failed: 'Server Down' (81)." |
Restart the Quest Backup Agent service on the domain controller that is affected by this problem. |
| TF00003583 | When upgrading or uninstalling Recovery Manager that was updated with a hotfix, the Setup program displays the following error message: "Windows Script Host: Script: C:\Program Files\Quest Software\Recovery Manager for Active Directory\WMIProvRemove.vbs …Error: Not found." | Disregard this error. Click OK in the error message box. |
| TF00003898 | When viewing a report created by the Group Policy Restore Wizard, you encounter the following problem: Clicking the link Comparison report does not display some unsupported settings. To view a list of those settings, refer to Solution 12024 at the top of the report page opens the home page of the Quest SupportLink Web site in your Web browser instead of displaying the list of settings. | To view Solution 12024, enter your SupportLink username and password on the home page of the SupportLink Web site, and then click Login. If you do not have a SupportLink username, click Register on the home page. |
| TF00003956 |
With two instances of the Repair Wizard running concurrently
on the same computer, one of the wizard instances may fail
to restore backup data to the target domain controller,
returning the following error messages: |
Avoid running multiple instances of the Recovery Manager console on the same computer. |
|
TF00003961 TF00004163 |
Report Viewer may fail to open a comparison or restore
report that includes information about a large number of
objects (10,000+). One of the following error messages is
displayed in this case: |
Use Microsoft SQL Server 2005 Reporting Services to work with large reports. |
| TF00003964 |
With the option to use Microsoft SQL Server 2005 Reporting
Services selected in the Recovery Manager Installation
Wizard, you may encounter the following errors: This problem occurs if the user account under which the wizard is running does not have sufficient rights to access the specified SQL Reporting server. |
Restart the Installation Wizard under a user account that has sufficient rights to access the SQL Reporting server. |
| TF00004127 | Incorrect window captions in all screenshots in the "Appendix 2" section of the Recovery Manager for Active Directory Quick Start Guide: The captions must read "Quest Backup Agent for Active Directory." | There is no workaround for this issue. |
| TF00004164 | Incorrect error message: In some rare conditions, Recovery Manager may fail to create a backup, with the status of the backup session indicating the following error: "Backup end with error. Failed to install the agent: The RPC server is unavailable." This message does not properly describe the error condition, and should read as follows: "Failed to install the backup agent: The specified domain controller cannot be contacted or access is denied." | Verify that the domain controller exists and can be contacted on the network. Ensure that the backup session is running under a user account with administrator rights on the domain controller (the administrator rights are required to install the Backup Agent on the domain controller). |
| TF00004239 | After upgrading Recovery Manager for Active Directory to the Forest Edition version, you encounter the following problem: Recovery Manager does not allow you to install the Forest Edition license key file. You can only install the Recovery Manager for Active Directory license key file. | Uninstall Recovery Manager for Active Directory, and then install Recovery Manager for Active Directory Forest Edition. |
| TF00004242 | After upgrading Recovery Manager to Recovery Manager Forest Edition, you may encounter the following problem: The retry operation on a backup creation session fails, returning the following error: "Failed to start backup: there are no computers to back up in this Computer Collection." | Start a new backup creation session instead of retrying an existing session. |
| TF00004254 | After upgrading Recovery Manager, you may encounter the following problem: The Recovery Manager console does not display the Active Directory backups that were registered with an earlier version of Recovery Manager. (A list of backups is displayed in the details pane when you select Active Directory under the Backups node in the console tree.) | Register the backups manually as needed. For detailed instructions, refer to the Backups Properties topic in Recovery Manager for Active Directory Help. |
| TF00004264 | Incorrect behavior of the Setup program in the following scenario: An earlier version of Recovery Manager was installed and then uninstalled from the computer on which you are going to install a new version of Recovery Manager. In this scenario, the new installation uses the license key file that was installed with the earlier (uninstalled) version, instead of using the license key file that was supplied in the Installation Wizard when installing the new version. | After you have installed the new version of Recovery Manager, use the About dialog box in the Recovery Manager console to install the new license key file. |
| TF00004903 | The reporting preferences you specify in the Online Restore Wizard may have no effect. | There is no workaround for this issue. |
| TF00010757 | When cataloging a set of backup files that are protected with the same password, Recovery Manager prompts you to enter a password for each of the files: once entered, the password is not reused to open a subsequent file. | There is no workaround for this issue. |
| TF00011997 |
When you attempt to sort list items representing deleted objects in the Recovery Manager console, you may encounter the following problem: Clicking the Date Deleted column heading does not sort the list items as expected. |
There is no workaround for this issue. |
|
TF00017512 |
Report Viewer may fail to display a report, returning the
following error message that incorrectly describes the
problem and contains an unusable hyperlink: |
There is no workaround for this issue. |
| TF00018037 | When Recovery Manager is configured to record only error events to the Application log, you may encounter the following unexpected behavior: The information and warning events are also recorded to the Application log. | There is no workaround for this issue. |
| TF00018209 | A scheduled backup operation for a computer collection may fail, returning "err:c0000005." | There is no workaround for this issue. |
| TF00019295 | Recovery Manager may fail to create a backup for a Windows Server 2008 RC0-based domain controller, returning "Failed to connect to backup agent: Cannot establish the connection to the backup agent." |
1. Create a backup for the Windows Server 2008 RC0-based
domain controller by using the Windows Server Backup program
supplied with Windows Server 2008 RC0. 2. Copy the Vhdmount.exe tool supplied with Microsoft Virtual Server 2005 and the .vhd backup file you created in step 1 of this procedure to the Recovery Manager computer. 3. Use the Vhdmount.exe tool on the Recovery Manager computer to mount the .vhd backup file as a virtual drive. 4. Use Recovery Manager to register the offline Active Directory database from the virtual drive. |
| TF00028064 | When you attempt to compare or restore objects using the Recovery Manager extension for the Active Directory Users and Computers tool, the requested operation may never finish. |
Method 1 Restart the Active Directory Users and Computers tool.
Method 2 Use the Recovery Manager console to perform a compare or restore operation. |
Recovery Manager for Active Directory version 7.7.0 is upgradeable from the versions 7.5.x and 7.6.x. To upgrade, install Recovery Manager on the computer where the earlier version is installed. Setup uninstalls the earlier version, and then installs the new version of Recovery Manager.
During the upgrade process, setup transfers the product configuration to the new installation of Recovery Manager.
For your scheduled backup tasks to work properly after the upgrade, install the new version of Recovery Manager to the folder where the earlier version is installed. This assures seamless operation of all backup creation tasks scheduled in the earlier version. If you install the new version of Recovery Manager to a different folder, the backup creation tasks will still refer to the old installation folder. In this case, you will need to re-configure the tasks using Windows Task Scheduler.
Before installing Recovery Manager for Active Directory, ensure your system meets the following minimum hardware and software requirements:
| Processor | 450 MHz or higher Intel Pentium-compatible CPU |
| Memory | 128 MB (256 MB recommended) plus 0.5 MB per 1000 objects selected in the wizard, due to the requirements of the Microsoft Extensible Database Engine (ESE). This requirement also applies when you open a directory folder in the wizard. |
| Hard Disk Space | 20 MB or more. Additional storage space is required for a backup repository, at least the size of the backed-up Active Directory database file (Ntds.dit) and the SYSVOL folder plus 40 MB for the transaction log files. |
| Monitor | SVGA at 1024 x 768 or higher. |
| Operating System | Your computer must be running one of the following operating
systems:
Important: Windows XP with Service Pack 1, Windows Server 2003 with Service Pack 1, or Windows Server 2003 R2 is required for the Online Restore Wizard for ADAM, Management Shell, and Windows Administrative Tools Extension. |
| Additional Software |
To use Windows Administrative Tools Extension, you must have the following software installed on your computer:
To use Management Shell you must have the following software installed on your computer:
To use the Online Restore Wizard, the Online Restore Wizard for ADAM, and the Group Policy Restore Wizard, you must have the following software installed on your computer:
|
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
The Recovery Manager for Active Directory release package contains the following:
Refer to the Quick Start Guide for installation instructions.
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