Terms & Conditions for UK Public Courses

Guaranteed Class Sessions

Public class sessions may be canceled if the minimum enrolment is not met. Class sessions identified on this website as “Guaranteed” will be held even if the minimum enrolment is not met.  This allows customers to register for guaranteed sessions with confidence.

Cancellation Policy

Classes may be canceled if the minimum enrolment is not met.  Quest Software reserves the right to change or cancel classes up to 10 business days prior to the class start date. Every effort will be made to reschedule students to the next available class date. Student cancellation can be requested at any time.  Cancellation requests received fewer than 10 business days from the class start date are non-refundable.

Student Cancellation Date

Outcome

If student cancels in writing at least 10 business days from class start dateStudent enrolment is removed from registration list. No charge - fully refundable or student may reschedule
If student cancels in writing fewer than 10 business days from class start dateStudent enrolment removed from registration list. Course fee is non-refundable