vWorkspace monitoring, diagnostics and reporting

Reduce mean time to resolution (MTTR)

Built on Dell’s popular and industry-proven Foglight monitoring platform, vWorkspace integrated monitoring, diagnostics and reporting for VDI and Terminal Server/RemoteDesktop Session Host (TS/RDSH) implementations provides IT with the real-time and historical data needed to keep these deployments running at peak performance. Leverage rich visualization to gain critical insight into:

  • User experience
  • Hypervisor performance (Hyper-V and VMware)
  • Terminal Servers and Applications
  • Virtual desktops
  • Connection brokers
  • Web access servers
  • Secure gateways
  • Profile servers
  • Print servers
  • Broker databases

Docs

White Papers

A New, Automated Approach to Achieving Application Compatibility in Windows 7 Migrations A Peer Survey: Desktop Virtualization Separating the Hype from Reality BYOD: Putting Users First Produces Biggest Gains, Fewest Setbacks Dell vWorkspace Feature Set as it Relates to Higher Education Desktop Virtualization: Concept Becomes Reality with Quest Device Virtualization: An Approach for Enabling Universal Access to Scanners, Cameras, and Other Connected Devices Document Scanning with VDI and Remote Desktop Services: A Dell RemoteScan Interview Embracing Bring Your Own Device (BYOD) - How to Balance User Freedom with Corporate Control Getting the Most from Your Desktop Virtualization Infrastructure with Quest How to Leverage Desktop Virtualization in Education How to Leverage Desktop Virtualization in Finance Integrated Document Management for a Mobile Workforce: How Scanner Virtualization Frees Technology to Follow Users Making Desktop Virtualization Part of Your Windows 7 Migration Navigating the Virtual Desktop Continuum PowerShell in the Enterprise: Best Practices and Recommendations Quest vWorkspace Integration and Scalability with Microsoft Hyper-V and System Center Virtual Machine Manager Scanning, Image Acquisition and Virtual Desktops - From Healthcare Nightmare to Operational Advantage Taming The Desktop: Deploying Effective Virtual Desktop Environments in the Organization Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops and Healthcare BYOD back to top

Features

User experience monitoring — Experience a single pane of glass where all information that can impact the user experience is presented, allowing for a quick resolution of user experience performance problems. You can get even more insight with a detailed view of the user experience. In addition, you can also troubleshoot and evaluate the user experience from a vWorkspace session in the past with the Session History function.

Hypervisor performance monitoring — Optimize resources, monitor performance, plan for growth, and allocate costs across your vWorkspace deployment with performance monitoring and capacity management of VMware ESX and Hyper-V environments used in vWorkspace. This feature:

  • Provides ease of use, scalability, and flexibility to support growing and complex environments
  • Delivers deep visibility through detailed architectural representations and out-of-the-box alerts with expert advice for reducing mean-time-to-resolution by at least 75 percent
  • Supports VMware monitoring and Microsoft Hyper-V monitoring

Auto-discovery of the virtual desktop environment Reduce time-to-value drastically with auto-discovery of virtual machines (VMs), TS/RDSH farms, broker infrastructure and more. This automation reduces configuration costs and minimizes the risk and cost of human error.

Performance overview— Identify problems within the virtual desktop environment quickly, enabling you to focus attention on problem areas. This detailed overview accelerates diagnosis and resolution with clear, high-level visual representations, include color-coding and movements. Rich animations highlight the availability and resource consumption of all major components in your virtual desktop infrastructure – including the brokers, VDI TS/RDSH. Detailed hypervisor resource consumption is also shown.

Out-of-the-box alerts
Accelerate mean-time-to-resolution (MTTR) of performance issues with real-time alerts. Detailed alarms help you accurately diagnose the root cause of problems by identifying them as soon as they occur, and alerting you to how many people are affected.

User resource investigation
Determine which users are impacted by performance problems quickly, as well as which terminal servers or VMs are underutilized.

Application and session monitoring See which TS/RDSH applications are in use – and by which users. Identify the resources used by each application. Reduce the time and effort required to resolve resource bottlenecks.

VDI performance and user diagnostics Identify which users are logged into which VDIs, how long they’ve been logged in, what their status is, what their resource consumption is, and more. You’ll be able to solve help desk issues more quickly and with greater end-user satisfaction.

System Center integration
Improve customer service, as well as communication between the IT help desk and the desktop administration teams. Alerts from Foglight for Virtual Desktops integrate into System Center Operations Manager to ensure visibility using Enterprise System Management (ESM) tools.

Sys Reqs

Before installing Foglight for Virtual Desktops, ensure your system meets the following minimum hardware and software requirements:

Platform

CPU 4-way 2.4 GHz CPUs—one of the following:

  • 1 dual core
  • 2 single core
  • 4 single core
Memory

12 GB RAM in total:

  • 6 GB for Management Server (4 GB for Heap, 2 GB for Java Virtual Machine)
  • 4 GB for database repository
  • 2 GB for operating system
Hard Disk Space

120 GB, 10000 RPM hard disk or better

Operating System
  • Microsoft Windows Server 2012
    or
  • Microsoft Windows Server 2008 / 2008 R2 64-bit
    or
  • Microsoft Windows Server 2003 / 2003 R2 64-bit
Additional Software

vWorkspace Versions:

  • 7.2 MR1
  • 7.5
  • 7.6
  • 8.0

Validated Web Browsers

The following Web browsers have been tested and validated for use with Foglight for Virtual Desktops 5.6.5.

Browser TypeVersion / Patch Level Validated
Internet Explorer 6Latest patch update available at September 2012
Internet Explorer 7Latest patch update available at September 2012
Internet Explorer 8Latest patch update available at September 2012
Internet Explorer 9Latest patch update available at September 2012
Firefox16.0.2
Note: The minimum supported version is Firefox 13.
Safari
(Mac OS X only)
6.0
Chrome22.0.1229.94

Final Browser Support Notice

Support for the following browsers will be discontinued as of the next Foglight for Virtual Desktops release:

  • Internet Explorer (IE) 6 and 7

Please visit www.support.quest.com for current Foglight for Virtual Desktops system requirements—as well as other important technical information.

Screenshots

User Experience Monitoring

Resolve user experience performance problems quickly with a single pane of glass where all information that can impact the user experience is presented.

User Experience Time Machine

Evaluate the user experience from past vWorkspace sessions by using Session History.

Detailed RD Session User Experience information

View the resource details of a user session on a RD Session Host with a convenient, optional Managed Application focus.

Connection Broker Monitoring

Access readily-available historical information for easy planning and scaling.

Connection Broker Monitoring

Discover a wealth of information about Connection Broker performance.

Quick View RD Session Hosts

See a quick overview of a RD Session Host with all the relevant performance and diagnostic information you need.

RD Session Host Explorer

Review detailed information about RD Session Hosts and the way they are utilized, optionally from just the Managed Application perspective.

Managed Application Explorer

Identify all the managed applications across a vWorkspace farm quickly and see who is using these applications.

User Sessions

Identify which sessions a user has across a farm quickly and drill into more detail from the same page.

Virtual Infrastructure Monitoring

Enjoy unrivaled insight into virtual infrastructure beyond just the virtual desktop with advanced Hyper-V and VMware integration.

Virtual Machines Overview

Identify at-a-glance the virtual desktops that are consuming the most resources.

Rich Alerting

Receive intelligent alerts with metric history, impact analysis and suggested next steps.

Welcome Screen

Keep all monitoring, diagnostics and configurations needs at your fingertips with an intuitive layout.

At-a-Glance Dashboard

Quickly view status of connectivity, brokers, servers, terminal server farms, and VDI/Virtual Desktop Farms. Easily drill down by clicking areas of interest.