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Microsoft’s System Center Operations Manager 2007 (Operations Manager) is a powerful tool for managing IT services. Rather than tying health to technological markers like processer activity or memory utilization, Operations Manager displays health information as it relates to overall system and service health. But therein lies the challenge: Operations Manager can’t natively connect to the wide variety of non-Microsoft applications, clients and devices that comprise the entire health picture of your enterprise. What’s needed is a way to extend Operations Manager to non-Windows systems, effectively amplifying its capabilities by encompassing more than just Microsoft technologies.
Don Jones is co-founder of Concentrated Technology (ConcentratedTech.com). His consulting practice specializes in making the connection between technology and business, helping businesses realize more value from their IT investment, and helping IT align more closely to business needs and values. Don is also a Microsoft Most Valuable Professional Award recipient and the author of more than thirty books on information technology. He has been an IT journalist for more than eight years, and is currently a Contributing Editor for Microsoft TechNet Magazine. He is also a sought-after speaker at industry conferences and symposia, including Connections conferences, Microsoft TechEd, and TechMentor Events.
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