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It is often said that an organisation’s greatest asset is its people. Empowering employees through the delegation of authority and trust is an important enabler of innovation and productivity. But is there any evidence that a culture of empowerment actually does lead to better performance? And if so, what are the key enablers of empowerment from an IT and communications perspective? This research paper explores results based on a study conducted in the EMEA region on how user empowerment impacts organisations. Discover what you can learn from your European peers.
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