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The down economy means IT shops are feeling the squeeze. Many IT organizations are being told to cut their budgets, but of course they are not being told that it’s okay to cut their services too.
In this paper, I discuss the historical trends associated with down economic cycles and analyze a variety of approaches to IT budget constraints, focusing on saving money without crippling IT’s ability to provide the level of service the company has come to expect.
Author: Tom Sager