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White paper

State and Local Government: Optimizing Your Customer's Online Experience

When it comes to the potential efficiencies of e-business, the public and private sectors have quite a bit in common. Both have employees in place to deliver services or products. Both have customers that consume these services or products. Both have a supply chain behind the delivery of services or products. And, both share a common objective in trying to reduce administrative overhead and improve core service/product delivery.