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This white paper identifies best practices in e-discovery of electronic communications, such as email, and provides tips for selecting the right software solutions to complement an overall strategy that includes defining internal processes and involving business stakeholders, counsel and IT. To illustrate how important best practices are, the paper begins with a story of an unplanned and ill-prepared e-discovery effort, loosely structured like Dante's Divine Comedy—with Dante’s “Circles of Hell” updated to reflect the modern workplace.
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