White paper

TRAC Research - Key Roles of User Experience Monitoring (UEM) Solutions in Enabling Performance Management Strategies

The end-user experience is not only an integral component of end-to-end Application Performance Management; arguably, it is the most meaningful indicator of application performance. Additionally, TRAC’s research shows that UEM is a class of technology that provides value to multiple job roles, both within business and IT, and it is relevant for all key use cases of performance management. UEM solutions are playing a unique role in enabling major technology initiatives and are becoming an essential element of effective IT and business strategies.