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With ecommerce growing rapidly, organizations are looking for every opportunity to optimize ecommerce business processes and expand the business. An important way to drive ecommerce revenues is to expose your business processes to your partners through APIs like SOAP, REST and JSON. Whether you are on the consumer or provider end of a given API—especially if there is an SLA in place—you need access to a variety of information about API use. For example, IT may want a breakdown between the network time and the time the called system took to process the request, while a business stakeholder may want to see how many people who looked at inventory actually purchased it. Either of the stakeholders may want to see trends as well. APIs are everywhere and they are finding more and more uses in the ecommerce world. This white paper covers how organizations optimize ecommerce business processes and expand their business.
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