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Manufacturer AGC automates endpoint management and help desk ticketing

I like that the KACE SMA isn’t complicated. My staff can pick it up fairly quickly and use it properly

Michael Grimshaw, IT Operations Manager, AGC Inc.

When your software licensing system is managed from a filing cabinet, you know you’re ready for a new approach toward unified endpoint management.

Learn how AGC uses the KACE Systems Management Appliance (SMA) to run all its endpoints smoothly on the same OS version, resulting in fewer system outages. ACG now tracks its software licenses to achieve software compliance reliably and has extended help desk ticketing with queues for new equipment, change management and access control.

Through comprehensive inventory and reporting capabilities, the KACE Systems Management Appliance (SMA) provides proof of licence compliance, which is essential in the event of an audit. This capability helped AGC pass their Microsoft audit.  

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KACE Systems Management Appliance
KACE Systems Management Appliance

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