Raiffeisen Bank: Bank achieves nearly 100 percent system availability

Foglight allows us to implement a proactive approach to solving problems, cooperate effectively and improve development of the bank’s products.

Iryna Smetanenko, Head of IT Operations, Raiffeisen Bank 

To better serve its customers and meet SLAs, Raiffeisen Bank Aval needed to reduce unplanned downtime of its business-critical systems. With our performance monitoring solutions, the bank now has visibility into its entire IT landscape. Availability of business-critical systems is now at 99.5 percent, and IT staff efficiency is up as well.

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