• 31 Jul 2017

    Meet Our Experts! The Voices behind @QuestExperts on Twitter: Irwin Koo

    Meet Our Experts! The Voices behind @QuestExperts We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Irwin Koo, Our very own KACE Expert. Tell us a little about yourself: Started with Dell Computers...
    • 21 Jul 2017

    Meet Our Experts! The Voices behind @QuestExperts on Twitter: Nicola Flucke

    We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Nicola Flucke. Support Engineer for Foglight. Tell us a little about yourself: I am a senior technical support engineer for Foglight. I am the only...
    • 20 Jul 2017

    Meet Our Experts! The Voices behind @QuestExperts on Twitter: Sandi Kohlhorst

    We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Sandi Kohlhorst. Product Specialist for Active Administrator When did you begin your career in technology? I graduated from Florida Atlantic University...
    • 14 Jul 2017

    Meet Our Experts! The Voices behind @QuestExperts on Twitter: Aaron Mares

    We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Aaron Mares. Tell us a little about yourself: I currently support Spotlight as an Enterprise Tech Support Advisor. I am a firm believer that hard work...
    • 3 Jul 2017

    Meet Our Experts! The Voices behind @QuestExperts: Andre Cooley

    We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Andre Cooley. Tell us a little about yourself: My name is Andre Cooley and I am a Senior Technical Support Advisor for the NetVault Product Family...
    • 26 Jun 2017

    Meet Our Experts! The Voices behind @QuestExperts

    We are lucky enough to work with a number of extremely talented and passionate people. Some of our coworkers have been here for a number of years and have some great stories to tell. We wanted to use this interview as an introduction to one such individual – Steven Wallingham one of Our Product Specialist. Tell us a little about yourself: Love fixing things When did you begin your career in technology...
    • 28 Nov 2016

    Knowledge That Benefits Us All!

    You’re smart, we know it! Our customers are intelligent people, our employees are intelligent people, and together we are one smart organization made up of internal and external minds. How do we manage that knowledge and what is Knowledge Management (KM)? According Google, KM is defined as: Have you ever wondered how Quest handles KM or how it benefits you? Whether your answer is yes or no, keep reading...
    • 17 Oct 2016

    Career learning #1: Customer Focus

    My IT career started as freelance technical support guy, I was 13 (this is a story for another series ... too early a biography :) and learnt first-hand that solving people problems was all that mattered ... soon I had a mobile phone and an agenda a...
    • 7 Oct 2016

    Ladies, this is why you have to be the next “IT girls”!

    When I started my career more than 10 years ago, I have never thought I would have gained so many different experiences in diverse areas in such a short period of time. These experiences have given me the opportunity to share with the new generation of "IT girls" that they have today, even more than yesterday, and it’s theirs for the taking. Personally, it was a professional meeting that changed my destiny...
    • 27 Sep 2016

    First Day of School Disasters

    As summer comes to an end and the days get shorter, another major thing happens at this time every year… kids go back to school. It’s not just the kids that dread it, but it’s the parents and teachers too. Every year parents...
    • 22 Sep 2016

    Happy 20th Anniversary to Windows Server!

    2016 has certainly been a year of innovation and growth for Microsoft. SQL Server 2016 and SharePoint 2016 are out, and now we’re expecting the formal reveal of Windows Server 2016 at the Microsoft Ignite conference September 26-30 in Atlanta, ...
    • 13 Sep 2016

    Coming soon… A new Quest

    Thank you for taking a minute to read this short post. I know your time is valuable , so if you want to skip the text and just watch the video , go for it. Still reading? Cool. As you should know by now, Francisco Partners and Elliott Management have announced an intent to acquire the Quest Group. In the coming months, we’ll be starting a new chapter and launching a new company known as Quest. Our plan is...
    • 8 Sep 2016

    5 Reasons to Visit Booth #1210 at Microsoft Ignite 2016

    Microsoft Ignite is fast approaching. If you’re attending the conference this year in Atlanta, you’re most likely making a list of booths to visit and sessions to attend. Here’s what you can expect from us this year. Cocktails, Cap...
    • 23 Aug 2016

    Mistakes are our friends… and a lot of fun

    Mistakes happen – whether they’re made on purpose or by pure accident. No matter the reason, we can all agree mistakes happen. While some environments repeatedly tell you that mistakes are bad, sometimes mistakes can be fun. Mistakes like outtakes and bloopers can be very amusing and even make us laugh so hard we cry or pee our pants just a tiny bit. Recently, our intrepid marketing leader, Darin Bartik...
    • 8 Aug 2016

    How to Overcome Routine Tasks and Reporting in SAP

    Many moons ago, prior to my career in marketing, I worked for a multi-national company and as part of this role I worked closely with SAP. I worked within Supply Chain and Purchasing and for me SAP was my bread and butter, my bible so to speak. All our transactions, orders and inventory management occurred through SAP. One thing I may have forgot to mention is that I hated SAP! I would consider myself an early adopter...
    • 4 Aug 2016

    Meet the Folks You’ll See at Booth #1210 at Microsoft Ignite

    In less than two months, we will be at Microsoft Ignite! We invite you to stop by booth #1210 and meet the staff. But not before getting to know a little more about a few members of our booth staff first. Have other questions for them? Ask in t...
    • 29 Jul 2016

    Top 4 Things You Should Never Tell a SysAdmin on SysAdmin Appreciation Day

    Hey, SysAdmins. Just a quick shout out to say thanks for all you do. We couldn't work (or Facebook) without you! Have a nice day. :)
    • 28 Jul 2016

    Work from Home Mom

    I am a Mom to a 15 month old daughter and expecting my second child in early January. I am a marketing professional and work from home 4 days a week, travelling to the office one day a week to make sure they don’t forget me. From my view point...
    • 26 Jul 2016

    Communication is key – to our channel and our success

    Throughout my professional career in the IT industry, I’ve always been closely linked to channel. From day one it made sense to me – channel partners are an extension arm of a company, representing us and our products to a wider audience – so we, in turn, must treat them like fellow colleagues. Communication is crucial within a business to drive motivation and success, so the same principle should...
    • 26 Jul 2016

    An insight into the unknown of graduate employment

    Eloise, James and I are working in different roles in the Bracknell, UK HQ and we would like to share some wise words to all graduates planning to start their career in the IT sector. All of our new graduates are fresh from University this year, so they have some useful tips they would like to enlighten you with. Just for a bit of fun we also asked our graduates which software solution they would be and why. I’m...
    • 25 Jul 2016

    How engaging with the talent of tomorrow can re-energise you about your own career

    Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin We receive many requests for school students to visit the Bracknell, UK site for work experience every year. We take 2 groups of around 10 each year – they visit for a week and spend time with many different departments (IT, legal, finance, HR, talent acquisition, sales) as well as completing a group project while they...
    • 25 Jul 2016

    Systems Administrators: the Unsung Heroes

    Systems administrators get one day of recognition a year for all the hard work they do for their organization. They ensure our network and systems are secure and working so employees are able to get their own work done. Sysadmins are the unsung hero...
    • 22 Jul 2016

    A Marketing Lesson from Mars

    Have you ever heard of Smarties ? They’re little chocolate sweets very similar to M&M’s but they’re owned by Nestle and have been around since 1882!! They’re big in Europe. M&M’s were first sold in 1941. Rumour has it that the founders of Mars Confectionary Company saw Smarties during the Spanish Civil war and copied the idea . Mars have been producing M&M’s since 1941...
    • 22 Jul 2016

    What I Learned During my First Year Working for a Technology Company

    “Where my reason, imagination or interest were not engaged, I would not or I could not learn.” - Winston Churchill It was on this week last year, that I finished up with the company I had been working with for several months. 2 weeks later I started my first official marketing job as part of the Marketing Graduate Programme. It was a complete step into the unknown for me, but I had always loved the technology...
    • 22 Jul 2016

    VM Capacity Management – For SysAdmins Who Like to Balance [White Paper]

    ©Flickr Capacity management in your virtual environment is a balancing act. Take the two athletes in the photo, for example. The one on the left can represent the unlimited desires of the business – the workload on the virtual machine – and the one on right is the limited resources you have - the available capacity on your ESX host. And you’re the one who has to make sure things stay in balance...