For every content consolidation or migration path there is a tool.
Sometimes it’s a primitive tool, like tedious copy-and-paste. Other times it’s a series of scripts for mapping data and moving it in batches to the new platform. Or (usually the most expensive option) a specialty IT firm creates its own proprietary tool and charges consulting fees to move the data.
In this series of posts, I’ve mentioned those as options for consolidating enterprise social networks (ESNs). As ESNs grow in popularity and value, organizations look at the valuable social data trapped in silos — the engineers have an ESN, Marketing has another, Tech Support has its own, etc. — and resolve to stop supporting multiple ESNs. They begin to see the business wisdom of standardizing on a single social networking software product.
Then comes the search for the migration tool.
The biggest problem with the options I mentioned above is that they offer no guarantee of maintaining content fidelity, metadata or permissions; a good migration tool preserves them in the new platform.
We’ve published a new white paper called “Best Practices for Consolidating Multiple Enterprise Social Networks” based on the results of a survey by Dimensional Research. Have a look at the paper for background information on ESN migration projects and images from our infographic, “How much does enterprise social cost you?”
The paper also includes a list of must-have features for the tool you choose when your organization decides to consolidate enterprise social platforms:
Other must-haves covered in the paper include a simple UI, good training materials and adequate support — the kind of things that can smooth the rough edges off your consolidation project.