This monthly publication will provide new and updated information regarding the products that we offer and organized in the following categories: product notifications, new knowledgebase articles, product life cycle, services, training, trending videos, awards, and testimonials.
New Knowledgebase Articles
213469 - Amazon Web Service is not accessible
The Amazon Web Service (AWS) is not accessible The information shown below may be listed in the ComputerManagementTrace_DayofWeek_Date.html log...
Created: October 12, 2016
213521 - Known issue with Windows 10 Anniversary Edition (version 1607) when Secure Boot is enabled
There is currently a known issue with Desktop Authority's kernel mode drivers and Windows 10 Anniversary Edition (version 1607). This issue...
Created: October 13, 2016
213582 - What is the Product Improvement Program?
What is the Product Improvement Program? <img alt="" src="https://prod-support-images-cfm.s3.amazonaws.com/KB_1-2Y4VIHF_Product%20Improvement...
Created: October 14, 2016
213473 - What's new in version 10
Please see below for the new features and enhancements in Desktop Authority 10.0.
213184 - Application Launcher ran as Admin does not run the VBS Script
Application Launcher, even Ran as Admin, run but does not complete the VBS Script purpose The script can be related to moving files or data...
Created: October 5, 2016
213155 - Expert Assist Prompts
This knowledge base article shows all the prompts that are displayed when using Expert Assist (EA) and a description of each.
Created: October 4, 2016
213386 - Folder Redirection error "Folder will not be redirected because current path cannot be found"
When logging in, some folder redirection occurs but some folders fail. The C:\Users\UserName\AppData\Local\Temp\Desktop Authority\SLTraceLogonCC...
Created: October 11, 2016
Product Life Cycle
Product Life Cycle -Desktop Authority
Revised: October 11, 2016