2019-03-28 13:49:46.578 VERBOSE [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Creating agent 2019-03-28 13:49:46.617 INFO [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Created agent 2019-03-28 13:49:46.617 VERBOSE [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Starting data collection 2019-03-28 13:49:47.212 ERROR [FglAM:IncomingMessage[4]-16] com.sma.mysql.agent.VersionInfo - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Error retrieving server version. java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.VersionInfo.refresh(VersionInfo.java:50) at com.sma.mysql.agent.VersionInfo.(VersionInfo.java:45) at com.sma.mysql.util.ConnectionFactory.newFactory(ConnectionFactory.java:51) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:73) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 41 more 2019-03-28 13:49:47.434 ERROR [FglAM:IncomingMessage[4]-16] com.sma.mysql.agent.HostInfo - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Error retrieving host info. java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.HostInfo.queryAndSetHostName(HostInfo.java:36) at com.sma.mysql.agent.HostInfo.(HostInfo.java:25) at com.sma.mysql.util.ConnectionFactory.newFactory(ConnectionFactory.java:54) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:73) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 41 more 2019-03-28 13:49:47.582 ERROR [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Failed to start data collection java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.ConnectionManager.testConnection(ConnectionManager.java:157) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:88) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 39 more 2019-03-28 13:49:47.583 VERBOSE [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Stopping data collection 2019-03-28 13:49:47.583 INFO [FglAM:IncomingMessage[4]-16] com.quest.glue.core.agent.AgentInstance - Stopped data collection 2019-03-28 13:49:52.511 VERBOSE [FglAM:IncomingMessage[4]-17] com.quest.glue.core.agent.AgentInstance - Starting data collection 2019-03-28 13:49:52.650 ERROR [FglAM:IncomingMessage[4]-17] com.sma.mysql.agent.VersionInfo - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Error retrieving server version. java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.VersionInfo.refresh(VersionInfo.java:50) at com.sma.mysql.agent.VersionInfo.(VersionInfo.java:45) at com.sma.mysql.util.ConnectionFactory.newFactory(ConnectionFactory.java:51) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:73) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 41 more 2019-03-28 13:49:52.729 ERROR [FglAM:IncomingMessage[4]-17] com.sma.mysql.agent.HostInfo - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Error retrieving host info. java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.HostInfo.queryAndSetHostName(HostInfo.java:36) at com.sma.mysql.agent.HostInfo.(HostInfo.java:25) at com.sma.mysql.util.ConnectionFactory.newFactory(ConnectionFactory.java:54) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:73) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 41 more 2019-03-28 13:49:52.811 ERROR [FglAM:IncomingMessage[4]-17] com.quest.glue.core.agent.AgentInstance - Failed to start data collection java.sql.SQLNonTransientConnectionException: CLIENT_PLUGIN_AUTH is required at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:79) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:832) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:456) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:207) at java.sql.DriverManager.getConnection(DriverManager.java:664) at java.sql.DriverManager.getConnection(DriverManager.java:247) at com.sma.mysql.util.ConnectionFactory.newConnection(ConnectionFactory.java:129) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:149) at com.sma.mysql.util.ConnectionFactory.getConnection(ConnectionFactory.java:159) at com.sma.mysql.agent.ConnectionManager.testConnection(ConnectionManager.java:157) at com.sma.mysql.agent.ConnectionManager.(ConnectionManager.java:88) at com.sma.mysql.agent.MySQLAgentImpl.startDataCollection(MySQLAgentImpl.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.glue.core.services.EquivalenceInvocationHandler.handleInvocation(EquivalenceInvocationHandler.java:60) at com.quest.common.proxy.AbstractEquivalenceInvocationHandler.invoke(AbstractEquivalenceInvocationHandler.java:83) at com.quest.glue.core.agent.AgentInteractionHandler.invoke(AgentInteractionHandler.java:188) at com.sun.proxy.$Proxy90.startDataCollection(Unknown Source) at com.quest.glue.core.agent.AgentInstance.startDataCollectionImpl(AgentInstance.java:1349) at com.quest.glue.core.agent.AgentInstance.startDataCollection(AgentInstance.java:1325) at com.quest.glue.core.agent.AgentInstance.changeState(AgentInstance.java:849) at com.quest.glue.core.agent.AgentInstance.setRequestedAgentState(AgentInstance.java:880) at com.quest.glue.core.agent.StateChangeRequestProcessor.setAgentStateUnderLock(StateChangeRequestProcessor.java:91) at com.quest.glue.core.agent.AgentInstance.handleStateChangeMessage(AgentInstance.java:729) at com.quest.glue.core.comms.handlers.SetAgentStateListener.processStateChangeRequest(SetAgentStateListener.java:32) at com.quest.glue.core.comms.handlers.AbstractStateChangeMessageHandler.newDownstreamMessage(AbstractStateChangeMessageHandler.java:64) at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.quest.common.util15.ConcurrentListenerManager$Handler.invoke(ConcurrentListenerManager.java:169) at com.sun.proxy.$Proxy28.newDownstreamMessage(Unknown Source) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newDownstreamMessage(AbstractIncomingQueue.java:412) at com.quest.glue.common.comms.queues.AbstractIncomingQueue.newMessage(AbstractIncomingQueue.java:346) at com.quest.glue.common.comms.queues.MultithreadedIncomingQueue$Executor.call(MultithreadedIncomingQueue.java:261) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.mysql.cj.exceptions.UnableToConnectException: CLIENT_PLUGIN_AUTH is required at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:85) at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:223) at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1443) at com.mysql.cj.NativeSession.connect(NativeSession.java:165) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:952) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:822) ... 39 more 2019-03-28 13:49:52.811 VERBOSE [FglAM:IncomingMessage[4]-17] com.quest.glue.core.agent.AgentInstance - Stopping data collection 2019-03-28 13:49:52.811 INFO [FglAM:IncomingMessage[4]-17] com.quest.glue.core.agent.AgentInstance - Stopped data collection