• Webinar: How to upgrade Desktop Authority

    On Jan. 31, 2018 we offered a live Webinar on how to upgrade Desktop Authority to the latest version. Here is the link to the video if anyone had missed it and would like to view it.

    Webinar: How to upgrade Desktop Authority

  • Full Build Update for Desktop Authority version 10.1.0.1006

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    DA Manager
    • Replication Failed: preparation error occurred: Access to the path'\\<DomainName>\.......' is denied"…

  • Microsoft Outlook Settings not applying

    Hey everyone.  We're running Desktop Authority version 10.1.0.972.  I have a mix of Windows 7, 8.1, and 10 computers that I'm using DA to manage.  For the most part, everything works correctly and I usually have zero problems with DA.  One thing that…

  • Sltrace file

    I am trying to get a report from DA which reflects the last time stamp for the SLTrace file. Can I generate a report on this or is the information stored in a table.

    Thanks

  • Failed MSI installers

    We are unable to get MSI to deploy in DA below is one of the examples of SLtrace

    16:09:33 Assessing machine for package: FOXITREADER90_ENU_SETUP.MSI [FOXITREADER90_ENU_SETUP.MSI, , , 41]

    16:09:34 Assessment returned: 0 16:09:34 FOXITREADER90_ENU_SETUP…

  • Deploying Lock screen background image using Desktop Authority

    Hello, 

     

    My organization wants to deploy a lockscreen image on all of our end user PCs and i am looking for guidance on how to accomplish this via Desktop Authority if possible. Currently we are doing it via Group Policy as a screensaver but we would like…

  • Mandatory cumulative Hotfix for Desktop Authority version 10.1.0.990

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    User Based Management:
    - (Group Policy Templates) Upgrade issues with ADM group policy elements
    - (Office Settings) Error upgrading to…

  • DA support for MAC

    Does Desktop Authority support MAC Machines? The basic requirement is to manage the devices attached on USB ports. Can this be done for MAC using DA?

  • Desktop Authority 10.1 - Latest Product Release

    We are excited to announce a new version of Desktop Authority 10.1 is now available for download.

    Look what's new:

    • Off-Network Remote Management - The existing Remote Management capabilities of Desktop Authority has been extended to include off…
  • Mandatory cumulative Hotfix for Desktop Authority version 10.0.0.450

    The following is a list of issues resolved in this hotfix/patch. This mandatory hotfix addresses the following issues:

    • Fixed issue with the creation of Outlook 2016 mail profiles.
    • Outlook settings signature for new/reply is not saving when set to 'leave…
  • Mandatory Hotfix for Desktop Authority Released! (10.0.0.448)

    Desktop Authority 10.0.0.448 is a mandatory hotfix.

    This mandatory cumulative hotfix addresses the following issues –

    • Fixed issue with the creation of Outlook 2016 mail profiles.
    • Outlook settings signature for new/reply is not saving when set to…
  • How is the licence count determined?

    How is Desktop Authority Professional 9.3.0.1503 calculating the Managed Seats?  Ours is licensed for 150 clients and just yesterday we went from around 120 to 181 clients managed within the last 3 days.  I sent a purchasing inquiry to Quest to get a quote…

  • suggestion - app-installation report

    I'm not sure if this is the right forum for this. I don't see an official place for it.

    A suggestion for Desktop Authority would be some method of getting a status of app installation. Its frustrating to push out a .msi and then not know if it…

  • App Launcher executes bat file but commands inside it do not install program

    I have a batch file that is designed to install a DLP solution called Digital Guardian.  Once it installs it copies the installer log to a central repository. This batch file works interactively if we run command prompt as administrator and paste in the…

  • Certain newer model HP Drivers require admin credentials and UAC acceptance.

    We've done some PC and printer refreshes and noticed that the first time logging into a system sometimes the Printer element correctly attaches the printer but the HP Universal Print Driver will halt the login process until a user clicks through the UAC…

  • Hotfix for Desktop Authority Version 10 Released (10.0.0.442)

    Desktop Authority (DA) version 10.0.0.442 is a mandatory hotfix for Desktop Authority 10.

    This mandatory hotfix addresses the following issues:

    • Fixed issue with the creation of Outlook 2016 mail profiles.
    • Outlook settings signature for new/reply is…
  • Popular enhancement and feature requests for Desktop Authority


    Here you can find links to the latest status of popular Desktop Authority enhancement and feature requests. 

    More coming soon...

    -Product Management  

  • New to DA

    Hi I've just started a new job and my first project is to get desktop authority up and running efficiently. We have a training session booked in next week but ideally id like to have my issues resolved before then.

    Basically what I'm trying to do…

  • RE: Future development of Desktop Authority

    Hello, this is Diana from Support.  We greatly value your feedback, it’s very important to us at Dell Software.  A Desktop Authority Product Manager will be responding shortly.

    With regard to issue with the Windows 10 update and USB/Port Security…

  • The Desktop Authority Management Suite (DAMS) Forum Has Moved!

    The Desktop Authority Management Suite (DAMS) forum has moved! This forum is now Read-Only.  Got a question or a thought to share with others?  Post it in our brand new community forum - Desktop Authority Management Suite. If you're new to the site, setting…