https://www.quest.com/community/metalogix-backup-for-sharepoint/en-USTelligent Community 13https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/37042/why-does-metalogix-backup-for-sharepoint-get-stuck-during-the-backup-processMon, 08 Dec 2025 06:15:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:af3d279e-1f9f-4cd3-bde8-abb4a6a7745enegir6064I recently tried using Metalogix Backup for SharePoint to run a backup job, but the process got stuck midway without completing. It stopped making progress, and I’m not sure whether it’s due to configuration issues, performance bottlenecks, or an error in the SharePoint environment. I checked the backup status, but it seems frozen, and I’m trying to figure out what caused the job to hang and how to get it running smoothly again.Metalogix Backup for SharePointhttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/36658/archive-the-sharepoint-online-storageTue, 29 Jul 2025 06:10:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:6ef9f689-f9bf-4fab-99c6-3e140d5500d1chitrahaasnallaHello Experts, My Organization is planning to "archive the old data from SharePoint Online to Azure File Storage and we are looking for the migration tool." Can you please confirm whether Metalogix tool can help to migrate the data from SharePoint Online to Azure File Storage? If yes, can you please share the related links and a link to download the free trial? TIAMetalogix Backup for SharePointMetalogix Archive Managerhttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31564/backup-failure-errors/77763Mon, 25 Jul 2022 09:39:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:7e47cf32-7a68-4d19-83bd-68fcf7c8c514willjoe2442What causes a backup to fail? Media failure, human error, and hardware failure are among the most common reasons backups fail. Learn what you can do to prevent these issues and others to perform legitimate, usable backups. Backup troubleshooting tip: Media failure, human error, and hardware failure are among the most common reasons backups fail. How do you fix backup issues? To troubleshoot an unsuccessful backup of a volume. Make sure that the hard disk is connected to the computer, turned on, and functioning properly. Run chkdsk /f /r to fix any errors on the hard disk (/f) and recover readable information from any bad sectors (/r). For more information about running chkdsk, see CHKDSK. Hope this helps Willhttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31564/backup-failure-errorsThu, 24 Dec 2020 12:45:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:1e6f998b-72c7-4e1d-b9e9-11abb9d32abagary cobdenHi All I am receiving backup errors as below Operation timed out. No status received from backup service after timeout period of 60 minutes and A problem occurred doing an snapshot set. Any ideas for resolution welcome Many thankshttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31096/backup-storage-locations/75760Tue, 01 Sep 2020 17:03:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:8c9c0e23-5d72-4ae2-abbe-4f1966ae7537Faye MüllerHi Carlos I find this error on EV: Unable to connect to any of IContentBackupService endpoints. Last error received: Exception type: Idera.Pointbackup.Shared.PBException Message: Unable to connect to any of IContentBackupService endpoints. Last error received: Source: PBSoa.Wcf StackTrace: at Idera.Pointbackup.Soa.Wcf.WcfBroker.GetServiceInstance[T](Uri[] uris, Int32 connectTimeout) at Idera.Pointbackup.Shared.Service.Backup.ContentBackupServiceBroker.OpenBackupSetDirectory(StorageOptions storageOptions, String backupSetDirectory) at Idera.Pointbackup.Service.Management.Service.ManagementService.OpenBackupSetDirectory(StorageOptions storageOptions, String backupSetDirectory, Guid farmId) I confirm that the user have FULL CONTROL. DB server --> sysadmin ... Thanks Regards Fayehttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31096/backup-storage-locations/75757Tue, 01 Sep 2020 16:21:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:d96572f3-6312-4012-9160-08693c744e10carlos burgosHi Faye, Yes, you have checked that the account is the owner. But even then if the account shows as the owner at the UNC share level you must confirm that the account has full control + Change + Read checkboxes from the share permissions. If tested the scenario and recreated the case. if that is correct check for the permission on the database permissions on the backup. confirm the version of metalgox backup.https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31096/backup-storage-locations/75756Tue, 01 Sep 2020 15:25:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:018b1bd9-62e8-4dc8-8395-422380bf7bc4Faye MüllerHi Carlos thank for your reply. I checked the share permissions and the folder permissions and they are fine --> owner The user is server Administrator. Maybe can be another problem? thanks regards Fayehttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31096/backup-storage-locations/75749Tue, 01 Sep 2020 14:00:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:3df715ad-6830-4600-a246-87af3d9db474carlos burgosHello Faye, When creating a UNC path you must ensure that the accounts have the right to read/write or owner of the location. Remember that the UNC path must be reachable from all backup services servers from the farm. Go to the location on the shared folder/address you are working with. Right-click on it and hit the properties option . At the top look for the Sharing tab. There you will see the UNC Path location. Click on the share button, that will open the File Sharing window. If the account you are working with is on the list and has read/write or owner permission then close that window if not add the account you are running. If everything looks ok at the fire sharing window click cancel. In the Sharing tab then hit the button Advanced Sharing. make sure the share this folder checkbox is marked and proceed to the Permissions Button. Add the accounts you saw on File Sharing window and grant them full control on the checkboxes and click apply and Ok. you must also click on the apply/ok for the advanced sharing window. then go back to the console and you can add the UNC path to the backup tool.https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/31096/backup-storage-locationsTue, 01 Sep 2020 13:02:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:e93b50d9-40c1-49d4-af78-62723802c68dFaye MüllerHi, I tried to configure the backup location (UNC path) but I get this error: The directory xxxx could not be verified. Ensure that the directory exists, and that the backup service account has read permission on this directory. If you specified a local path, ensure that the path exists on all backup service computers. The user have full right. Thanks for help me FayeThe directory could not be verified.https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/30494/automate-metalogix-tool/74464Mon, 06 Jan 2020 22:11:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:08e93ae1-0cda-4808-abfa-42c18ee0217bpat mcnallyHi Edward, this may be posted in the incorrect forum. can you tell us the name of the product you are using for Migration so we can direct you to the correct forum.https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/30494/automate-metalogix-toolTue, 31 Dec 2019 06:14:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:d4906f10-148e-4f34-bb67-43fbbbe321f9edwardaugust303Attempting of automating a sharepoint metalogix sharepoint migration tool which checks for descepencies between a on-prem sharepoint site and online sharepoint site. I want to automate the inputs for a list of different sites. Curious to know how I could start this or if this is even possible, and if anyone has experience working with such a library. Please note I am rather new to PowerShell and this tool. Thanks.https://www.quest.com/community/metalogix-backup-for-sharepoint/m/resourcesTue, 27 Nov 2018 20:06:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:c59277ce-2743-4bf4-8fed-1cb9fcb1a531https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forumSat, 03 Nov 2018 00:09:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:081f4013-1e39-45c0-9959-8644863e1529https://www.quest.com/community/metalogix-backup-for-sharepoint/i/ideasSat, 03 Nov 2018 00:09:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:86062265-2d19-49ee-8f25-992e30811e55https://www.quest.com/community/metalogix-backup-for-sharepoint/Sat, 03 Nov 2018 00:09:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:3c0e6081-2820-4818-805c-d395b0b93baehttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/28243/is-it-possible-to-restore-sharepoint-data-for-a-date-range/69429Mon, 15 Oct 2018 06:36:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:13f85acf-7ad8-4dbc-800c-b0aa57db93f0cnagrampaHi Chaitanya, � Please refer to the link below for instructions on how to do column mapping in Content Matrix: � Mapping Columns www.metalogix.com/.../index.html � Regards, Cyrushttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/28243/is-it-possible-to-restore-sharepoint-data-for-a-date-rangeFri, 12 Oct 2018 17:53:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:f83a4a60-5470-4f2d-b989-befaa135281fcnagrampaFor example, we had an outage where we lost 5 days of data. We have 10 days of backups, so can we restore all the data from those 5 days all at once?Metalogix Backup for SharePointhttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/28301/we-would-like-to-refresh-our-test-farm-with-data-from-a-sql-backup-from-production-how-can-we-do-that-using-metalogix-sharepoint-backup/69515Tue, 17 Jul 2018 18:38:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:94879aeb-3088-416b-9fc9-b46103e2c380eluceyHi Lisa,   Yes, this is possible with Content Matrix. Please see the steps below:   1) Restore the backup (ex: SharePointContentDB.back) to any SQL Server (dev). This will end up creating a database in that SQL Server environment (ex: SharePointContentDB) 2) Use Content Matrix to connect to the database (SharePointContentDB): Link >> www.metalogix.com/.../006_ConnectToSpDatabase.htm   3) In CM, add a SharePoint Connection to the Test Farm 4) Migrate from DB Node to SharePoint connection   Kind Regards, Elizahttps://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/28301/we-would-like-to-refresh-our-test-farm-with-data-from-a-sql-backup-from-production-how-can-we-do-that-using-metalogix-sharepoint-backup/69514Mon, 16 Jul 2018 19:20:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:7e82565c-c877-4b11-aa83-c1b090c2cb4elisadunphySo we would need Content Content matrix to migrate production content to our test environment?https://www.quest.com/community/metalogix-backup-for-sharepoint/f/forum/28301/we-would-like-to-refresh-our-test-farm-with-data-from-a-sql-backup-from-production-how-can-we-do-that-using-metalogix-sharepoint-backup/69513Mon, 16 Jul 2018 16:31:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:33621a3d-59f6-4046-b267-d4dcc99013ebeluceyHi Lisa,   SharePoint backup doesn't have the functionality to migrate content from one farm into another. SharePoint Backup is only able to backup and restore from and into the same farm.   Kind Regards, Eliza