Meeting link migration issue

Hello kevin bogerd ,

When cancelling the meeting the amil client would handle the sending of the cancellation email.  If the email is not reaching the attendees mailbox and spam/junk were already checked, perhaps Exchange Online could be checked by admins to determine if there was any failures attempting to send the cancellation and new meeting.  If there is no issues found then I would suggest opening a Quest Support case to have an engineer review. 

You can open a support case here - https://support.quest.com/create-service-request.

Please provide the task diagnostics when opening the task to speed up the investigation. If you have not done this for a support case prior, this article describes the process to get the task details for support.

https://support.quest.com/on-demand-migration/kb/4241838/how-to-provide-odm-information-to-quest-support-for-migration-troubleshooting-4241838

Thanks,

Doug

Hello kevin bogerd ,

When cancelling the meeting the amil client would handle the sending of the cancellation email.  If the email is not reaching the attendees mailbox and spam/junk were already checked, perhaps Exchange Online could be checked by admins to determine if there was any failures attempting to send the cancellation and new meeting.  If there is no issues found then I would suggest opening a Quest Support case to have an engineer review. 

You can open a support case here - https://support.quest.com/create-service-request.

Please provide the task diagnostics when opening the task to speed up the investigation. If you have not done this for a support case prior, this article describes the process to get the task details for support.

https://support.quest.com/on-demand-migration/kb/4241838/how-to-provide-odm-information-to-quest-support-for-migration-troubleshooting-4241838

Thanks,

Doug