https://www.quest.com/community/ondemand-migration-for-email/en-USTelligent Community 13https://www.quest.com/community/ondemand-migration-for-email/f/forum/37000/mailbox-migration-issue-errorinternalservertransienterrorFri, 21 Nov 2025 21:34:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:2f295722-069b-46ca-bb18-bb58b74985dafabio elias ramirezI am getting "An internal server error occurred. try again later., cannot query rows in a table.errorcode = errorinternalservertransienterroran internal server error occurred. try again later., cannot query rows in a table.(an internal server error occurred. try again later., cannot query rows in a table.)" when performing a mailbox migration focused on Deleted Items for a mailbox with a litigation hold. "Find a Possible Resolution (Beta)" option does not find anything Any suggestions?ODM Mail Migrationhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36999/mailbox-migration-issue-errorinternalservertransienterrorFri, 21 Nov 2025 21:24:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:980451b2-d529-4b7b-b475-bb31eaa291e5fabio elias ramirezI am getting "An internal server error occurred. try again later., cannot query rows in a table.errorcode = errorinternalservertransienterroran internal server error occurred. try again later., cannot query rows in a table.(an internal server error occurred. try again later., cannot query rows in a table.)" when performing a mailbox migration focused on Deleted Items for a mailbox with a litigation hold. "Find a Possible Resolution (Beta)" option does not find anything Any suggestions?ODM Mail Migrationhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36753/hybrid-exchangeTue, 12 Aug 2025 09:02:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:81c59c1f-c743-4bd1-a0f8-64cbbe32e6f8jabulani motloungHi, Are there any video tutorials available for performing a migration from Exchange Server 2010 to Exchange Online using Quest Hybrid Exchange? The technical documentation I am following seems a bit limited and lacks clarity in certain areas, so a visual walkthrough would be very helpful.ODMEhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36285/shared-mailbox-calendar-items-missing-or-incorrect-after-migration-bugThu, 01 May 2025 04:52:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:30536a24-704a-4efe-b6c9-f7c17a7471c2fakkuhokkiHi everyone, We’re in the process of migrating mailboxes between two Microsoft 365 tenants using Quest On Demand Migration for Email , and we’ve noticed a recurring issue with shared mailboxes . While email and contacts seem to migrate properly, calendar items from shared mailboxes are either not appearing in the target tenant or are showing up with incorrect metadata (e.g., wrong organizer, missing attendees, or marked as drafts). In some cases, recurring meetings are broken into single instances or simply skipped. We’ve confirmed that: Full access permissions and impersonation are correctly configured Calendar data is included in the migration scope There are no throttling or quota warnings in the logs This seems like it could be a bug related to calendar handling for shared mailboxes , but I wanted to check if anyone else has encountered this, and if there's a known workaround (e.g., migrating calendars separately, permission remapping, or reprocessing failed batches). Any advice or shared experience would be greatly appreciated. Thanks! Anton Kruger, Vienna Flower architect Austria LLCExchange migrationOn Demand Migration for Emailhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36284/powershell-script-to-create-task-for-migrating-mailbox-esWed, 30 Apr 2025 19:56:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:36a503c3-aa03-49c7-89d7-a042d9f8d034pboHi I tried to create a mail migration task using the follosing powershell script: On Demand Migration – PowerShell API – Example Scripts - Forum - Quest On Demand - Quest Community I always get the following error: No parameter was found that corresponds to the parameter name “AssignO365License”. The script has the following parameters configured: SkipO365LicenseAssignment = $true # O365LicenseToAssign = $null O365LicenseAssignmentType = "Keep" I also tried the following settings with no success: SkipO365LicenseAssignment = $true O365LicenseToAssign = $null O365LicenseAssignmentType = "Keep" Any ideas? Regardshttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36177/the-autodiscover-service-couldn-t-be-located-the-autodiscover-service-couldn-t-be-located-the-autodiscover-service-couldn-t-be-located/84065Thu, 10 Apr 2025 11:42:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:77e256f2-6bdd-4aca-8b07-3c6260a97e6cDarin MacKenzieHello, Sribrindha, Here is a KB that explains this error and how to resovle. https://support.quest.com/on-demand-migration/kb/4313996/on-demand-migration-autodiscover-fails-to-retrieve-the-ews-url Where this is Exchange Online for both the source and the target on the Configure Connections Screen edit both the source and the target connections and set the Customer EWS URL to be https://outlook.office365.com/EWS/Exchange.asmx Thanks Darin MacKenziehttps://www.quest.com/community/ondemand-migration-for-email/f/forum/36177/the-autodiscover-service-couldn-t-be-located-the-autodiscover-service-couldn-t-be-located-the-autodiscover-service-couldn-t-be-locatedThu, 10 Apr 2025 11:23:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:63129b55-4e57-4e1b-bbfa-d9055cf75ca9sribrindha krishnamoorthyHello Team Trying to migrate Mailboxes from Exchange online to Exchange Online via Quest ODM. Trying a shared mailbox for the first time. Created a shared mailbox in target tenant. Matched source and target using the display names and it was successful. Started the migration and the autoreply and allowed/blocked senders parts migrated to Target Mailbox. But then started getting errors like: " Could not locate mailbox using Autodiscover(Could not locate mailbox using Autodiscover)" and migration failed with errors. Cname records are present in both source and target in O365. In source its : Autodiscover.outlook.com Should we check in the source if its needs to be populated in their ISP ? What could have gone wrong. Can you please advice.ODM Mail MigrationOffice 365Office 365 migrationhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34722/unable-to-update-the-specified-properties-for-on-premises-mastered-directory-sync/80507Mon, 15 Jul 2024 08:25:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:d038ee0d-b21a-4c14-a5a9-dbabcdf158addavidmeyerHi Trevor, the answer was that the 3 of the target users did not have a license assigned. My bad, I goofed I really appreciate you taking the time to answer though. Thank you. Dhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34722/unable-to-update-the-specified-properties-for-on-premises-mastered-directory-sync/80499Fri, 12 Jul 2024 21:16:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:28d204dc-aff0-4996-b53a-754fd4716b58Trevor Taegderdavidmeyer , I understand that you are performing a tenant to tenant migration with On Demand Migration (ODM). I understand that the target environment is hybrid and that you created the target objects in the local On-premise AD environment and synced them to the cloud. After performing those steps, the only real valid step in ODM Accounts is to match or map those accounts. It is really a map/match or migrate, typically not both. The ODM Account migration is only able to create objects in the target cloud. Since your target objects are mastered on-premise, ODM cannot update their attributes. If you have mapped or matched the accounts, like it sounds like you have already done, then the next step would be to move on to migrating Mail and OneDrive. Thanks, Trevor Taegder Senior Technical Support Engineer Quest | Supporthttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34722/unable-to-update-the-specified-properties-for-on-premises-mastered-directory-syncFri, 12 Jul 2024 14:44:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:b5eb0cb9-8655-4658-a8a6-a01878b7803cdavidmeyerHi, I'm using ODM to migrate Tennent to Tennant. Destination tenant is Hybrid. Created users in AD and Synced. Mapped and migrated all users ok but I get the following message for 3 users. Some of attributes of the "email@domain.com" object cannot be completely transferred during this session.Reason: Unable to update the specified properties for on-premises mastered Directory Sync objects or objects currently undergoing migration. Re-run the migration task to complete attribute transferring. Unsure where to go as users are created and mapped ok. Suggestions would be helpful. Thanks.On Demand Migration for Emailhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34467/how-to-get-new-message-happend-in-source-tenant-fro-migrated-user/80145Wed, 08 May 2024 08:27:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:1a5ab651-b90e-4cc8-bbce-323dca7580a7pengph007Hi Trevor, As you mentioned, "i t is possible to perform incremental migrations over a period of time, but they should only be source -> target", do you know how to do it in trial ODM? I don't find the option.https://www.quest.com/community/ondemand-migration-for-email/f/forum/34467/how-to-get-new-message-happend-in-source-tenant-fro-migrated-user/80137Mon, 06 May 2024 13:15:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:2356b77b-c29d-437f-a75b-2b80bcc75a91Trevor TaegderHello pengph007 , Currently, On Demand Migration (ODM) is only able to perform an source -> target migration of M365 Teams and SharePoint content. It is possible to perform incremental migrations over a period of time, but they should only be source -> target. We are in the process of phasing out the Resource Processing feature, as it just hasn't been widely used and requires a service account that is excluded from MFA and conditional access policies. At the time of this post, the Resource Processing feature can be enabled upon request by creating a Service Request . Thanks, Trevor Taegder Senior Technical Support Engineer Quest | Supporthttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34467/how-to-get-new-message-happend-in-source-tenant-fro-migrated-user/80132Mon, 06 May 2024 05:13:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:004e5662-1f90-4eb5-ab92-c334414e9c67pengph007Hi Trevor, Thanks for your reply. During coexistence phase, is there any way to sync M365 teams channel or sharepoint content? I‘m using trial ODM, but there is no any sync option just one-time migration. I also checked the following video, there is also no Resource Processsing option mentioned in 6:04 in trial ODM, Does I need to buy permanent license？ www.quest.com/.../https://www.quest.com/community/ondemand-migration-for-email/f/forum/34467/how-to-get-new-message-happend-in-source-tenant-fro-migrated-user/80113Mon, 29 Apr 2024 18:21:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:ed76a6a8-94b0-4618-91e6-f2ff5396ecddTrevor TaegderHello pengph007 , I understand that you have migrated some users to the target tenant and that those users are now actively using their new target mailbox. However, Teams have not been migrated and Teams conversations are still active in the source tenant. During this coexistence phase, you could have these migrated users connect to the source tenant using the Teams web client, or leave their Teams desktop client connected to the source until all Teams are migrated. Please let me know if you have any additional questions or need any additional clarification. Thanks, Trevor Taegder Senior Technical Support Engineer Quest | Supporthttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34467/how-to-get-new-message-happend-in-source-tenant-fro-migrated-userMon, 29 Apr 2024 09:33:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:75b0604f-a4a2-47c1-a2b8-ddbe9c591cf6pengph007Hi Support, I'm testing On Demand Migration for M365, I have migrated some users from source tenant to target tenant, some users are still in source tenant, my question is for migrated user how to access new Teams group messages which is still not migratedhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34342/on-demand-migration/79820Wed, 28 Feb 2024 12:46:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:edef2456-8113-450c-8260-9f7917949ac2Darin MacKenzieHI Barslan, I am sorry you are having issues, I have reached out to the sales team in your area to help with this. If you need support for an issue you are having with a product you own you can contact support by the phone number for your region which you can locate here https://support.quest.com/essentials/phone-number-listing Regards, Darin MacKenzie Technical Support Managerhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/34342/on-demand-migrationWed, 28 Feb 2024 04:22:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:cf4695dc-fbae-4d93-bd87-4b8e69550a9abarslanWhy i can not reach any Support or Sales technician. No answere to emails as well. Please contact me. I got big projects to migrate and wanna know your products. barslan@mayaict.com.tr.https://www.quest.com/community/ondemand-migration-for-email/f/forum/33888/problems-to-run-on-demand-migration-desktop-update-agentFri, 29 Sep 2023 19:17:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:a4142306-6ce6-43cc-9f47-b07d8b79c20cmarcelo simoesHi, We're working on the delivery of On Demand Migration Desktop Update Agent to our endpoints to be part of our mail migration. Unfortunately, we're facing issues to run on regular user acounts (without administrative privileges. Anyone face same issue and could resolve the problem? Follow the errors: "14:46:20 [Info] Executing script file: 'C:\ProgramData\Quest\DUA\DetectDomainJoined.ps1' 14:46:21 [Error] Running scripts is disabled on this computer. Consider changing the PowerShell execution policy then restart the Desktop Update Agent." And... "PS C:\ProgramData\Quest\DUA> .\DetectDomainJoined.ps1 New-Object : Não é possível localizar o tipo [OutlookAgentLib.PSHelpers.PSOutput]: verifique se o o assembly contendo o tipo está carregado. No C:\ProgramData\Quest\DUA\DetectDomainJoined.ps1:44 caractere:11 + $output = New-Object OutlookAgentLib.PSHelpers.PSOutput + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidType: (:) [New-Object], PSArgumentException + FullyQualifiedErrorId : TypeNotFound,Microsoft.PowerShell.Commands.NewObjectCommand A propriedade 'ResultCode' não foi encontrada neste objeto. Verifique se a propriedade existe e pode ser definida. No C:\ProgramData\Quest\DUA\DetectDomainJoined.ps1:75 caractere:5 + $output.ResultCode = 1 + ~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [], RuntimeException + FullyQualifiedErrorId : PropertyNotFound PS C:\ProgramData\Quest\DUA>" Thank you! Marcelo.https://www.quest.com/community/ondemand-migration-for-email/f/forum/32953/on-demand-migration-gal-sync-delete-objectsWed, 03 May 2023 09:23:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:adec3323-05d5-475c-bd77-d4365d563472ben whetterHi, We run a workflow that syncs two tenants user objects O365 to O365 for the purposes of GAL sync. The flow is Read -> Match -> Stage -> Stage -> Write. What would be the optimal place to put in a Delete Objects task? Many thanks.GALOn Demand Migration for Emailhttps://www.quest.com/community/ondemand-migration-for-email/f/forum/32912/support-for-administrator-account-used/78263Fri, 07 Apr 2023 17:08:00 GMT5f2f4fa7-ebc7-4803-900c-42d427844a5e:9c3a7c66-a887-4ea8-875b-aae774548d23Jeff ShahanApplication impersonation is not used when modern authentication used. Access is through Exchange graph APIs using an application service principal that is created when the application consent is completed.