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Active roles assigning duplicate smtp address

Hello,

Current ARS version deployed : 6.9.0.5483

It is noticed that activeroles assigns duplicate smtp address to newly created mailbox/contacts.

This means that it assigns same email address to object 2 even if it is assigned to object 1

This issue is noticed for mailboxes as well as contacts.

Referred article and issue is described.

Ref : https://support.oneidentity.com/active-roles/kb/230143

Request you to please help if there is any hotfix for this

Regards,

Ajit

 

 

Parents
  • Hmmm....in my experience, setting the mail attribute in the General tab does not actually update the user's primary SMTP address in Exchange. Normally (i.e. natively in AD/Exchange), the contents of that attribute actually **come from** the primary SMTP address as defined by Exchange so the contents of 'mail' flow **down** FROM Exchange and not the other way around.

    Indeed, it is not correct to attempt update of the primary SMTP address by changing this attribute - rather, this action should be performed on the user E-mail addresses (proxyaddresses) attribute in the user's Exchange properties.

Reply
  • Hmmm....in my experience, setting the mail attribute in the General tab does not actually update the user's primary SMTP address in Exchange. Normally (i.e. natively in AD/Exchange), the contents of that attribute actually **come from** the primary SMTP address as defined by Exchange so the contents of 'mail' flow **down** FROM Exchange and not the other way around.

    Indeed, it is not correct to attempt update of the primary SMTP address by changing this attribute - rather, this action should be performed on the user E-mail addresses (proxyaddresses) attribute in the user's Exchange properties.

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