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Job title reverting to old one

Hi,

 

We have access template with name "JOB TITLE".Whenever we are changing the job title within few hours it is reverting to old title even if the users who are in trustee group changes.Trustee is one basic group and one dynamic group.

 

For resolution we tried disabling the dynamic group but it didn't help.

Any suggestions ....???

 

BR,

Pabe

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  • Hi Pabe,

    What JohnnyQuest is referring to; Any changes performed within Active Roles will be logged in the Change History. Active Roles is unaware of changes performed outside of it, such as someone making an update via Active Directory Users and Computers. So if you're not seeing the title change in the change history, that would suggest that it's not occurring within Active Roles and it's an external tool that's reverting the Title attribute back.

    You noted above that you see mention of Change Auditor. This could be to your advantage. If you or someone else has access to Change Auditor, you may be able to track down the change (reverting back) of the Title attribute and see where it's coming from. However, as of now, it doesn't appear that Active Roles is playing any part in reverting the Title value to its original value.

    To clarify your question about the dynamic group's 'Include Query' question, that is only used to maintain what members are contained in the group. It has no bearing on any of the group's other attributes.
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  • Hi Pabe,

    What JohnnyQuest is referring to; Any changes performed within Active Roles will be logged in the Change History. Active Roles is unaware of changes performed outside of it, such as someone making an update via Active Directory Users and Computers. So if you're not seeing the title change in the change history, that would suggest that it's not occurring within Active Roles and it's an external tool that's reverting the Title attribute back.

    You noted above that you see mention of Change Auditor. This could be to your advantage. If you or someone else has access to Change Auditor, you may be able to track down the change (reverting back) of the Title attribute and see where it's coming from. However, as of now, it doesn't appear that Active Roles is playing any part in reverting the Title value to its original value.

    To clarify your question about the dynamic group's 'Include Query' question, that is only used to maintain what members are contained in the group. It has no bearing on any of the group's other attributes.
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