The University of Maribor is the second-largest university in Slovenia, with around 30,000 students enrolled across 17 facilities. The university’s goal is to improve its international standing, the quality of its education and research, and the efficiency of its internal processes by 2020.
The university employed several tools over time to try to gain control of IAM, including an attempt to build a tool in-house, “but none of them were capable enough for our needs,” says Golob. “We simply had too many disparate systems to work with. We wanted one digital identity for each user and a comprehensive view of each user’s entitlements. Plus, we needed to ensure we could control those entitlements easily.”
Identity Manager provides one digital identity for each of the university’s 30,000 users. It also unifies and automates all processes in a student’s lifecycle – from enrollment to graduation – by interfacing with other university systems. IAM is now more transparent to IT, students and staff, and helps reduce risk by automatically controlling access according to a user’s status
This new approach to IAM has created huge efficiencies for IT, especially when it comes to managing more than 300,000 rights. Compared to before, IT staff now spend just one-sixth of the time on creating and assigning rights, one-tenth of the time changing and updating rights, and one-fourteenth of the time terminating rights.