Welcome to our forums

To help our user community locate and post topics about their primary interest, we organize our community forum by product user communities. Click here to see a full listing of forums.

    • 15 Aug 2019 at 09:28 PM
    • Last post by lrigs on 16 Aug 2019 at 08:11 PM
    • Assign to New Manager



      After migrating to v8.1 the Assign to New Manager button is now getting error.

      "You do not have permission to assign new manager,"

      Can someone tell me where I can change the permission to this form?

      I looked in User Interface but not...

      • Identity Manager
      • 2 replies
    • 16 Aug 2019 at 03:57 PM
    • Last post by Troy.Grandy on 16 Aug 2019 at 06:57 PM
    • 1IM Integration with SSO solution



      Has anyone integrated 1IM with SSO solutions like openam, ping federate or Oracle Access Manager. If yes, can you please suggest configuration options needed in 1IM for the same?

      Thanks in advance

      • Identity Manager
      • 3 replies
    • 16 Aug 2019 at 01:40 PM
    • Last post by xd on 16 Aug 2019 at 03:27 PM
    • change owner for a RACF connect groups


      Hi All,

      I have a RACF Connect group which is owned by a particular owner. Due to our business requirement we have made it to read only in web designer. But now there's a user who wants to transfer his RACF group ownership to other user. As we made it read...

      • Identity Manager
      • 4 replies
    • 16 Aug 2019 at 02:27 PM
    • Last post by Troy.Grandy on 16 Aug 2019 at 03:00 PM
    • IT Shop Emails not goin thru


      Hello All,

      Has anyone seen this error before when IT shop emails are being sent?

      ErrorMessages = (2019-08-16 13:59:50.480) [2425008] The definition does not match any valid mail user definition string.
         at StdioProcessor.StdioProcessor._Execute(Job job...

      • Identity Manager
      • 1 reply
    • 16 Aug 2019 at 02:43 PM
    • Started by smmellac on 16 Aug 2019 at 02:43 PM
    • Assign only 1 business role as part of acctDef



      We have an accountdefinition that has 2 business roles assigned to it. However, based on the selection on WebUI form field, we want to assign only 1 business role and not the other. Below is an example

      Form field


      ERole (acctDef name)...

      • Identity Manager
      • 0 replies
    • 15 Aug 2019 at 03:00 PM
    • Last post by jpatel on 16 Aug 2019 at 02:22 PM
    • Unable to configure new Group in IT Shop - OOB Request


      Hello Experts,

      we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either...

      • Identity Manager
      • 2 replies
    • 16 Aug 2019 at 09:04 AM
    • Started by osipovav on 16 Aug 2019 at 09:04 AM
    • New module in Web Designer



       I have reviewed the Web Designer documentation and searched the user forum without success. I created a new module in my project, and added a tab to the menu. How now to create sub-tabs in the menu item and where in my project (I mean the path to...

      • Identity Manager
      • 0 replies
    • 11 Aug 2019 at 07:38 PM
    • Last post by matthew pollicove on 14 Aug 2019 at 08:03 PM
    • First time installation woes


      Hello everyone,

      Trying to install 1IM for the first time in preparation for some more advanced training.

      When I install 1IM on Windows 2016 with SQL Server 2017 I am presented with a couple of issues.

      First off at the end Schema Installation process when...

      • Identity Manager
      • 11 replies
    • 12 Aug 2019 at 05:02 PM
    • Last post by lrigs on 14 Aug 2019 at 05:20 PM
    • Overview not showing ADSAccount in v8.1 web portal



      I just upgraded to 8.1 and now the ADSAccount is not showing in the Overview on the web portal.

      In version 7.x when going to the Person you can check the overview and the ADSAccount was there now it is gone.

      Can anyone tell me how to activate the...

      • Identity Manager
      • 6 replies
    • 08 Aug 2019 at 12:00 PM
    • Last post by Troy.Grandy on 14 Aug 2019 at 03:56 PM
    • ADS groups not reflecting in AD


      Hi Team,

      We have a weird issue where the groups added to user accounts in one IM is not reflecting in AD.

      I can see there are entries in DPRmembershipaction table with objectkeymn as ADSaccountinadsgroup xobjectkey value with action add

      do we have any...

      • Identity Manager
      • 1 reply
    • 13 Aug 2019 at 12:16 PM
    • Last post by Markus Weiss-Ehlers on 13 Aug 2019 at 07:10 PM
    • Synchronization... Two questions


      1. Is there a way to synchronize select individuals from AD? 

      2. We are migrating from 6.4 to 8 and currently use Quickconnect to sync passwords to a non ad connected system. Can we continue to count on that ability using the agents? Or is there another...

      • Identity Manager
      • 9 replies
    • 12 Aug 2019 at 09:09 AM
    • Last post by Markus Weiss-Ehlers on 13 Aug 2019 at 07:28 AM
    • Error executing synchronization on D1IM 7.1.2



      We encountered a problem sychronizing user list to UNSAccountB, however the simulation was successful.

      A Powershell connector was used to perform synchronization, all functions within the connector file were tested wihout any issues.

      It came with...

      • Identity Manager
      • 5 replies