Identity Manager

Not able to synchronize Azure AD - Error

I am trying to synchronize Azure AD using Azure connector. I got the below error when configuring connector. The error comes after it successfully load the schema from Azure.

Q1IM version: 7.1

 

Can someone help me on this?

 

Error:

 

[2186001] The template (Azure Active Directory Synchronization) could not be applied successfully!

at VI.UI.Wizards.GuiWizardPageHostControl.m_ButtonNext_Click(Object sender, EventArgs e)

at VI.UI.Wizards.Wizard.Next()

at VI.Projector.Editor.Wizards.ShellWizard.OnPageFinished(IWizardPage page)

at VI.UI.Wizards.WizardData.Set[T](String key, T value)

at VI.Projector.Editor.Wizards.ShellWizard.OnDataChanged(WizardDataEventArgs e)

at VI.UI.Wizards.WizardData.Get[T](String key, T defaultValue)

at VI.Projector.Editor.Wizards.ShellWizard.<.ctor>b__24_1(String key)

at VI.Projector.Editor.Wizards.ShellWizard._CreateShell(Boolean doNotApplyTemplate)

at VI.Projector.Templates.ScriptTemplate`1.Apply(TTarget target, Predicate`1 phaseFilter)

[2186015] Error while preparing the target systems.

at VI.Projector.Templates.ScriptTemplate`1.Apply(TTarget target, Predicate`1 phaseFilter)

at VI.Projector.Templates.ShellScriptTemplate.OnApply(IProjectorShell shell, Predicate`1 filter)

[1777009] Error loading system objects of class Organization (all) (Organization_Master).

at VI.Projector.Templates.ShellScriptTemplate.OnApply(IProjectorShell shell, Predicate`1 filter)

at VI.Projector.Scripting.GeneratedShellTemplate.OnPreProcessing()

at VI.Projector.Connection.SystemConnection.QueryObjectInternal(ISchemaClass schemaClass, QueryByFilterOptions query, Boolean withScope)

Exception of type 'Microsoft.Graph.ServiceException' was thrown.

at Microsoft.Graph.GraphServiceOrganizationCollectionRequest.<GetAsync>d__4.MoveNext()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

--- End of stack trace from previous location where exception was thrown ---

at Microsoft.Graph.BaseRequest.<SendAsync>d__27`1.MoveNext()

at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

--- End of stack trace from previous location where exception was thrown ---

at Microsoft.Graph.BaseRequest.<SendRequestAsync>d__29.MoveNext()

at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

--- End of stack trace from previous location where exception was thrown ---

at Microsoft.Graph.HttpProvider.<SendAsync>d__19.MoveNext()

 

Crash report:

2017-02-17 00:07:38 StopWatch Getting Table/SPSWebAppHasClaimProvider from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/SPSWebAppHasClaimProvider from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/SPSWebAppHasPermission from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/SPSWebAppHasPermission from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/SPSWebApplication from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/SPSWebApplication from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/SPSWebTemplate from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/SPSWebTemplate from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/SPSZone from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/SPSZone from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBAccountDefAndAccount from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBAccountDefAndAccount from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBAccountDefHasBehavior from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBAccountDefHasBehavior from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBAERoleForGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBAERoleForGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBAERoleForRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBAERoleForRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBBaseTreeAndGroups from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBBaseTreeAndGroups from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBGroupToTSBAccountDef from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBGroupToTSBAccountDef from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBITData from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBITData from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBITDataMapping from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBITDataMapping from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVAccountIsPrivDetectRule from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVAccountIsPrivDetectRule from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVAccountTable from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVAccountTable from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVDirectAssignWrong from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVDirectAssignWrong from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVDomainAndContainer from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVDomainAndContainer from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVGroupMemberSource from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVGroupMemberSource from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVGroupTable from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVGroupTable from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVObjectsForPersonAutoMap from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVObjectsForPersonAutoMap from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVPersonAndGroups from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVPersonAndGroups from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVUNSDomain from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVUNSDomain from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVUNSGroupCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVUNSGroupCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/TSBVUNSRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/TSBVUNSRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccount from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccount from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccountB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccountB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccountBHasUNSItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccountBHasUNSItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccountBInUNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccountBInUNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccountHasUNSItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccountHasUNSItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSAccountInUNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSAccountInUNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSContainer from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSContainer from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSContainerB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSContainerB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupBCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupBCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupBExclusion from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupBExclusion from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupBHasUnsItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupBHasUnsItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupBInUNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupBInUNSGroupB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupCollection from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupExclusion from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupExclusion from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupHasUnsItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupHasUnsItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSGroupInUNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSGroupInUNSGroup from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSItem from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSItemB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSRoot from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/UNSRootB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/UNSRootB from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDesk from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDesk from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskHasApp from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskHasApp from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskHasESet from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskHasESet from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInBaseTree from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInBaseTree from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInDepartment from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInDepartment from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInITShopOrg from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInITShopOrg from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInLocality from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInLocality from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInOrg from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInOrg from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskInProfitCenter from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskInProfitCenter from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskState from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskState from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Table/WorkDeskType from cache. done in 0ms.

2017-02-17 00:07:38 StopWatch Getting Schema/WorkDeskType from cache. done in 0ms.

2017-02-17 00:07:40 StopWatch Getting Permissions/DPRTemplate from cache. done in 1ms.

2017-02-17 00:07:40 StopWatch Getting Table/DPRTemplate from cache. done in 0ms.

2017-02-17 00:07:40 StopWatch Getting Schema/DPRTemplate from cache. done in 0ms.

2017-02-17 00:07:40 ObjectLog DPRTemplate: Getting collection, load type: Default

2017-02-17 00:07:40 SqlLog (< 1 ms) - select ConnectedSystem, ConnectedSystemSubType, ConnectedSystemVersion, Description, DisplayName, IsGenerated, Revision, ScriptCode, ScriptLanguage, SupportedScriptLanguages, TemplateType, UID_DPRTemplate, XDateInserted, XDateUpdated, XObjectKey, XTouched, XUserInserted, XUserUpdated from DPRTemplate where ((ConnectedSystem = N'AzureAD') and (TemplateType = N'ShellTemplate'))

2017-02-17 00:07:40 ObjectLog Collection: Run statement and fetch data done in 3ms.

2017-02-17 00:07:40 ObjectLog Getting collection done in 4ms.

2017-02-17 00:07:40 Scripting Compiler run 1

2017-02-17 00:07:41 LateBindTypeMgr Parsing (te21l042, Version=1.0.6256.36230, Culture=neutral, PublicKeyToken=null)...

2017-02-17 00:07:41 StopWatch Getting MultiLanguage/DPR-ED87D587E086450280B7B6435B51E3C5,en-US from cache. done in 0ms.

2017-02-17 00:07:41 SystemConnection QueryObjects: Querying objects of Organization_Master.

2017-02-17 00:07:41 SystemConnection Options: NativeSystemFilter=False, ObjectDataFilter=False, ObjectFilter=False

Properties: DisplayName, Id

UseReferenceScope=False

2017-02-17 00:07:43 StopWatch Querying objects of schema class (Organization_Master). done in 2.11s.

2017-02-17 00:07:43 VI.FormBase.ExceptionMgr The template (Azure Active Directory Synchronization) could not be applied successfully!

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Reply
  • Hi,

    May give some insight by trying the Microsoft Graph API directly, as that's what the connector is using.  Sign in as the user you are using to access Azure from Identity Manager.  Then you can check the calls are working OK.  It is complaining around Organization in your exception...so you could try the call below for example.

    Rob.

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