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System.NullReferenceException: Object reference not set to an instance of an object. error in Dell one identity manger portal

Divya.LavanyaChekka
over 6 years ago

When trying to approve a request through the dell one identity manager portal an error page is getting displayed. When we went through the logs we found that error as "System.NullReferenceException: Object reference not set to an instance of an object." please suggest what it means and steps need to be followed for resolving this issue.

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  • 0 over 4 years ago

    Hi I encountered the same issue.

    After hours of looking for the issue i found that, a process build on personwantsorg with the event ordergranted had a processstep with "Web Portal tracking" enabled. After deleting the processstep and recreating it without process information it worked. Could replicate this issue in 1im v8

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  • 0 over 4 years ago

    Hi I encountered the same issue.

    After hours of looking for the issue i found that, a process build on personwantsorg with the event ordergranted had a processstep with "Web Portal tracking" enabled. After deleting the processstep and recreating it without process information it worked. Could replicate this issue in 1im v8

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