Web portal error when using search facility

2018-12-05 10:14:04.7942 ERROR ( WebLog vizxmtizyox1phr3dhje0vur) : VI.Base.ViException: An exception has occurred while executing the form method F0_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_GridBand1_gridLoader_ctl03_GridSearchBox. ---> System.AggregateException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at ServiceStack.ServiceClientBase.Send[TResponse](String httpMethod, String relativeOrAbsoluteUrl, Object request)
at QBM.AppServer.Client.AppServerClient.Get[T](IReturn`1 request)
at QBM.AppServer.Client.ServerReachableCheck..ctor(IAppServerClient client, Int32 connectionTimeout)
at QBM.AppServer.Client.ServiceClientFactory.<>c__DisplayClass1_0.<RegisterGlobalServices>b__6(IComponentContext ctx)
at VI.DB.IoC.ContainerBuilder.<>c__DisplayClass5_0`1.<Register>b__0(IComponentContext ctx)
at VI.DB.IoC.LifetimeScopeImpl._GetOrCreate[T](LifetimeScopeImpl requestingScope, ComponentRegistration registration)
at VI.DB.IoC.LifetimeScopeImpl._InternalResolve[T](LifetimeScopeImpl requestingScope, String name, T& ret)
at VI.DB.IoC.LifetimeScopeImpl.Resolve[T]()
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Reflection.MethodBase.Invoke(Object obj, Object[] parameters)
at VI.DB.IoC.LifetimeScopeImpl..ctor(IReadOnlyDictionary`2 anonymousRegistrations, IReadOnlyDictionary`2 namedRegistrations, LifetimeScopeImpl parent)
at VI.DB.IoC.ContainerBuilder.Build()
at VI.DB.Entities.SessionFactoryImpl..ctor(ConnectionType connectionType, ContainerBuilder rootScopeBuilder, Action`2 registerSessionServices, Action`2 registerPermissionSessionServices, Boolean withoutSafeWrapper)
at VI.DB.Entities.SessionFactoryConfiguration._CreateSessionFactory(IDbFactory factory, String connectionString)
at VI.DB.DbApp.<ConnectAsync>d__5.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at VI.Base.SyncActions.Do[T](Func`1 function)
at VI.WebRuntime.WebConfigConnectionString.Connect()
at VI.WebRuntime.ServiceConnection.BuildAppServerConnection()
at System.Lazy`1.CreateValue()
--- End of stack trace from previous location where exception was thrown ---
at System.Lazy`1.get_Value()
at VI.WebRuntime.Data.SearchHelper..ctor()
at VI.WebRuntime.Data.SearchBasedFilter.<LoadAsync>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at VI.WebRuntime.WebControls.GridSearchBox.GridSearchFormMethod.<ExecuteAsync>d__6.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at VI.Base.SyncActions.Do(Func`1 action)
at VI.WebRuntime.Compatibility.SyncExtensions.Execute(IFormMethod formMethod, HttpContextBase context, IFormRenderPart renderPart, CancellationToken ct)
at VI.WebRuntime.FormMethodHandler.ExecuteFormMethod(HttpContextBase context, String renderPartId, IDictionary`2 parameters, String clientId)
--- End of inner exception stack trace ---
at VI.WebRuntime.FormMethodHandler.ExecuteFormMethod(HttpContextBase context, String renderPartId, IDictionary`2 parameters, String clientId)

If you are getting "Request timed out" then it means that the web client tried to talk to the search service (part of the application server) and didn't get a response.  You should check to make sure your App server is up and accessible.

Its most definitely up and running

and accessible

And yet you can't talk to it.   Double check that you can resolve the name from the server, etc.  

Yes name resolves...very confused

Yes name resolves...very confused