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Configure product access in IT Shop

vv aleshin
over 5 years ago

Good day! Please tell me how you can customize the display of products in the It shop.

So I can determine who the product is available to and who is not.

Condition:

I'm a Manager and I want to request a product for my employee. (directory reports)

But for him the product is not available if we are logged in by an employee

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  • 0 over 5 years ago

    I'm not 100% sure what you are asking.  I think the issue is that a manager can request something for their direct report and can see the entitlement, but when that same user tries to log in to request for themselves, they cannot see the entitlement.  Is that correct?

  • 0 over 5 years ago in reply to George Cerbone

    To me it sounds like you want to implement some sort of visibility filter to certain users/managers. Like, when i log in as an employee i do not want to see the complete ITshop product catalogue but only some part of it. Same for managers : when they log in, they are only allowed to request products for themselves and other picked from a list of items only available for them instead of the complete catalogue. Is that what you want ?

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  • 0 over 5 years ago in reply to George Cerbone

    To me it sounds like you want to implement some sort of visibility filter to certain users/managers. Like, when i log in as an employee i do not want to see the complete ITshop product catalogue but only some part of it. Same for managers : when they log in, they are only allowed to request products for themselves and other picked from a list of items only available for them instead of the complete catalogue. Is that what you want ?

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