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How to fix Waiting for agent connection The management server is waiting for the agent to register with the server.

saba.naaz
over 5 years ago

I have deployed One Identity Manager Data Governance Edition 8.0 and while deploying agent i could see "waiting for agent connection".

The status remains the same for long time and there is no error message.Kindly suggest the possible loop holes to fix this issue.

Thanks

Parents
  • 0 over 5 years ago

    Hi Matthew,

    Please find answers to your questions below:

    What managed host type is it? Local Windows / Remote Windows / something else? 

    1. It's a "Windows server, and i am trying to connect remote window server

    Do you have a scanning schedule set for the agent? 

    2.Yes, i defined/selected 3 paths and set the schedule as: run immediately after agent deployment (as i am deploying agent for the first time)

    When you say there is no error message ... do you mean there is no error message in the DGE service log or in the agent log? 

    No error message in agent log.

    Is the agent service actually running on the agent box?

    NO, i am deploying the agent for the first time.

    Please share more details on this. Do i need to install agent service on agent or my remote box.

    I could see the various stages of agent while deployment and i got stuck at "Waiting for agent connection"

    Please suggest me how to fix it.

    Thanks

Reply
  • 0 over 5 years ago

    Hi Matthew,

    Please find answers to your questions below:

    What managed host type is it? Local Windows / Remote Windows / something else? 

    1. It's a "Windows server, and i am trying to connect remote window server

    Do you have a scanning schedule set for the agent? 

    2.Yes, i defined/selected 3 paths and set the schedule as: run immediately after agent deployment (as i am deploying agent for the first time)

    When you say there is no error message ... do you mean there is no error message in the DGE service log or in the agent log? 

    No error message in agent log.

    Is the agent service actually running on the agent box?

    NO, i am deploying the agent for the first time.

    Please share more details on this. Do i need to install agent service on agent or my remote box.

    I could see the various stages of agent while deployment and i got stuck at "Waiting for agent connection"

    Please suggest me how to fix it.

    Thanks

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