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Events and mails are not getting triggered after One IM version upgrade

hi,

We have upgraded One IM from 8.0 to 8.0.2. But, events for assigning account definition, mails and few others are not getting triggered. What can be the cause? Please suggest.

Parents
  • Hi,

    Service is started and there are no errors in any of the logs (app server, web portal and job server logs). And because the events are not getting triggered, we are not able to see those processes in job queue. we reinitialized DB queue still the issue persists. Some processes (mostly custom processes) are getting progressed in job queue. 

Reply
  • Hi,

    Service is started and there are no errors in any of the logs (app server, web portal and job server logs). And because the events are not getting triggered, we are not able to see those processes in job queue. we reinitialized DB queue still the issue persists. Some processes (mostly custom processes) are getting progressed in job queue. 

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