Generating Passcode emails

Hey all,

What would be the most efficient way for account admins to either reset the password on user accounts, or generate a passcode to them to send them to set their password?

I setup the password self service for them, but for admins to manually help users that didn't set the security questions and answers. The business wants a failback method for the self service process.

Thanks!

+1 artiukhin over 4 years ago

We had a requirement to allow admins to reset user passwords in target systems

We implemented it via IT shop:

1) create a new multirequestable product 'password reset' which is available only for admins

2) the product does not have any approvals

3) when product is assigned we change account password via script (e.g. update UserPassword field of ADSAccount table)
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0 cody engelman over 4 years ago in reply to artiukhin

That's brilliant. That looks fun to implement! Thanks Artiukhin!
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0 dani.uet12 over 4 years ago in reply to cody engelman

Hi, I was searching for something similar what has been suggested. Were you able to achieve this?

Regards,

Daniel
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0 jayitsolutions2019 over 4 years ago

it is very simple aspect please click the forgot password icon then process are started
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Endpoint Privilege Management

Generating Passcode emails