Hi,
I am currently going through an issue with system roles assignement. I request some roles from ITShop for one of my users, and these requests have been approved by the manager, but no any role have been assigned to this person.
In the first place, I ensure that the requests have been taken into account by looking for corresponding PersonWantsOrg entries. Everything seems to be fine : PersonOrdered and PersonInserted have been filled, ValidFrom and ValidUntil too, OrderReason and ObjectKeyOrdered too and the OrderState is "Assigned".
Then, I looked for PersonHasESetTotal entries which make the bound between the Person and the system roles (i.e. the assignment), but I could not find any entry related to these requests (i.e. the PersonWantsOrg entries).
Does anybody have a clue about what can prevent these roles from being assigned, even when the requests have been approved succesfully ?
Any help would be really appreciated.
Best regards,
Grégoire POINSOT
