Hey there,
Is this scenario possible?
- Custom application collects information – e.g. Dog's Name, Employee ID.
- Collected information is pushed directly Password Manager as the answers to mandatory questions – e.g. "What is your Dog's name?"
- New users can then authenticate using that information rather than having to do the first time self-registration.
If that's not possible, what about this?
- Custom application collects information.
- Information is placed in AD attributes (extensionAttribute10, employeeID).
- Password Manager uses those fields to authenticate those users rather its own internal data.
- New users can then authenticate using this information rather than having to do the first time self-registration.
The problem we're trying to solve is because not everyone does the self-registration, they're not able to use password manager when they need it the most. They end up going to our help desk for a passcode, then they can register, and then they can reset their password.
If we can have it so that PM is using already available information to authenticate, then we can cut out the voluntary self-registration and the help desk call.
Thanks for your time!
Charles