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Enforcing Password History / Notifying the user why their password change failed.

Not sure if I'm missing an option somewhere.  As configured, password history checking is working when a user attempts to reset their password.  However, the error message simply states:

Your password does not comply with configured password policies.

then prompts them to try again.  It never actually states anything to the effect of "You can't use an old password" or similar. 

Is there a way to indicate that prior to their second attempt?

 

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  • Unfortunately there is Password Manager is not able display the information due to a product limitation.

    However as a workaround you may want to add some text to the error to indicate the possible cause of the error encountered.

    You can do this be adding to the text found in the Common.xml file on the Password Manager server:
    C:\Program Files\One Identity\Password Manager\Web\User\App_Data\LocalizationStorage\en-US
    “Your new password must comply with the password policy:”
    After the change please restart IIS as well as the Password Manager service.

    In previous versions of the product there was a customization tool to make this change unfortunately with the product changes in 5.7.1 that tool does not function at this point in time.

    Thanks
    Stephen
Reply
  • Unfortunately there is Password Manager is not able display the information due to a product limitation.

    However as a workaround you may want to add some text to the error to indicate the possible cause of the error encountered.

    You can do this be adding to the text found in the Common.xml file on the Password Manager server:
    C:\Program Files\One Identity\Password Manager\Web\User\App_Data\LocalizationStorage\en-US
    “Your new password must comply with the password policy:”
    After the change please restart IIS as well as the Password Manager service.

    In previous versions of the product there was a customization tool to make this change unfortunately with the product changes in 5.7.1 that tool does not function at this point in time.

    Thanks
    Stephen
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