Password manager 5.8. Users getting the "user must reset password " flag after initial registration.

After initial registration is complete some users are having the "user must reset password at next logon" flag set without ever touching the Forgot my Password button.. This has also happened to people who are half through answering their questions in the registration and get interrupted (phone, walk up conversation, etc) and the pc locks up. 

I don't see a setting for any of this, anybody else seen this?

Leed