Getting self-service site initialization...

error message is ""Password Manager Service is unavailable... I can see the service is running and I even restarted the service #Password Manager Service

Our current Product is Dell One Identity Password Manager x64 version 5.6.3.6979

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  • Is the password manager user site the only site that is not working or are all the sites not working?  

    Are there any errors in the windows event log viewer?  On the PM server -> Event log viewer-> application and service logs-> One Identity Password Manager

    Also please note that version 5.6.3 is no longer a supported release of the product, therefore please make arrangements to upgrade when possible.

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