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Forum How to enable passocde feature in password manager

How to enable passocde feature in password manager

bruce davis over 4 years ago

Hello,

I have been told that SSPR has a feature for passcode when resetting password, can anyone provide a link of instructions on how to enable?

thanks,

0 Daniel.Bishop over 4 years ago

Hello,

Passcodes are generated in the PMHelpdesk site by a HelpDesk agent and provided to the end user.

The user enters the code generated and provided by the HelpDesk agent, and once validated, the user can proceed to the next step (i.e. change password).

More information can be found in the Admin Guide here:

https://support.oneidentity.com/technical-documents/password-manager/5.8.2/administration-guide/42#TOPIC-1099033

and here:

https://support.oneidentity.com/technical-documents/password-manager/5.8.2/administration-guide/36#TOPIC-1099009

and here:

https://support.oneidentity.com/technical-documents/password-manager/5.8.2/administration-guide/33#TOPIC-1098996
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